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Process Engineer

2 months ago


Birmingham, Birmingham, United Kingdom West Midlands Trains Full time
About the Role

We are seeking a highly skilled Business Process Engineer to join our Business Intelligence team at West Midlands Trains. As a key member of our team, you will play a crucial role in aligning existing processes with our new data infrastructure.

Key Responsibilities
  • Collaborate with various departments and external stakeholders to gather process information and requirements.
  • Assess the maturity of existing business processes and identify areas for improvement.
  • Design and implement efficient and effective business processes that meet our business needs and objectives.
  • Recommend changes or enhancements to existing processes to increase efficiency and productivity.
  • Develop and implement new business processes and strategies as required.
  • Document our business processes, including data flows, process maps, and flowcharts.
  • Monitor and analyze the effectiveness of new processes and make adjustments as necessary.
  • Participate in change management activities and develop best practices to meet changing business needs.
Requirements
  • Strong analytical and problem-solving skills.
  • Proven work experience as a Business Process Engineer or similar role.
  • Experience with business process mapping and modelling.
  • Knowledge of business process management principles and best practices.
  • Conscientious and structured approach to work, with some experience of project management.
What We Offer
  • Salary - Up to £50,000 per annum + benefits.
  • Hybrid working - 2-3 days in Birmingham office.
  • Defined Benefit pension – one of the best in the UK.
  • Free travel on all our trains and those of other train companies within our parent group company.
  • 75% off all other train company travel tickets.
  • Retail discounts.
  • Career development opportunities.