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Lead Healthcare Support Specialist

3 months ago

Crowborough, East Sussex, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Position Overview

We are thrilled to present an opportunity for a seasoned healthcare support specialist who is dedicated to enhancing patient care and demonstrating leadership within our esteemed team at Maidstone and Tunbridge Wells NHS Trust. We seek a proactive, enthusiastic, and innovative individual to take on the role of Lead Healthcare Support Specialist, ensuring the delivery of exceptional care and fostering a supportive environment for both patients and staff.

In this pivotal role, you will oversee the daily operations of our healthcare support services, which cater to individuals requiring assistance in various healthcare settings. Your leadership will be instrumental in coordinating efforts to provide personalized care and a positive experience for all patients.

You will also be expected to participate in an on-call rotation to support management as needed.

Key Responsibilities

As the Lead Healthcare Support Specialist, you will be responsible for:

  • Leading a dedicated team in a standalone healthcare facility, ensuring the highest standards of care are maintained.
  • Building strong collaborative relationships with community healthcare providers to guarantee safe and effective service delivery.
  • Demonstrating exceptional leadership abilities and a comprehensive understanding of healthcare operations.
  • Engaging with senior management regularly to discuss operational matters and improvements.

A background in a low-risk healthcare environment is essential for this position. We are particularly interested in candidates with extensive experience in managing healthcare emergencies and a proven track record in a leadership role.

Working with Us

Maidstone and Tunbridge Wells NHS Trust is a prominent healthcare provider in Kent, delivering a broad spectrum of services to a diverse population. Our commitment to quality care is reflected in our workforce of over 7,000 professionals across various clinical and administrative roles.

We are proud to be a flexible working-friendly organization, understanding the importance of work-life balance. We encourage discussions about flexible working arrangements to accommodate the needs of our staff.

Detailed Responsibilities and Expectations

Following the completion of your pre-employment checks, you will be contacted to discuss your start date and induction process. You will participate in a comprehensive induction program tailored for healthcare professionals, which includes both practical and theoretical training.

Please note that successful appointment to this position will be contingent upon a satisfactory background check.

At Maidstone and Tunbridge Wells NHS Trust, we are committed to fostering a culture of growth and development, ensuring that all staff have the opportunity to reach their full potential. We value diversity and encourage applications from individuals with varied backgrounds and experiences.

Qualifications and Experience

Essential Qualifications

  • Relevant postgraduate qualification or equivalent experience.
  • Continuous professional development in the relevant specialty.
  • Leadership and management training.
  • Registered healthcare professional with appropriate credentials.

Essential Experience

  • Proven experience in managing healthcare teams and resources.
  • Experience in staff development and performance management.
  • Familiarity with clinical governance and risk management.

Skills Required

  • Strong knowledge of current healthcare practices and policies.
  • Excellent communication and interpersonal skills.
  • Ability to lead and inspire a team effectively.