Pension Administrator

4 weeks ago


Birmingham, Birmingham, United Kingdom Aon Full time

About the Role

We are seeking a highly organized and detail-oriented Pension Administrator to join our team. As a Pension Administrator, you will be responsible for providing high-quality administration support for internal and external clients.

Key Responsibilities

  • Accurately process transactions and queries by following procedures correctly and meeting agreed deadlines.
  • Follow client-specific requirements to meet each client's exact needs.
  • Apply the processes and procedures of the team in daily work.
  • Achieve team and individual targets (KPIs, SLAs, quality targets).
  • Review and update procedures and documentation.
  • Contribute to the team, supporting the rest of the team based on their needs.
  • Maintain required levels of technical knowledge and behavioral standards, especially all regulatory and statutory requirements.
  • Build strong relationships with client teams, client representatives, and third-party providers.
  • Communicate with relevant parties using the appropriate communication channel and language.
  • Perform additional tasks as requested by your manager.
  • Work closely with senior members of the team to increase understanding of the client, processes, and tools/systems.
  • Actively participate in team meetings and seek opportunities to develop self and others where possible.
  • Collaborate with colleagues from other domains, client teams, and business areas globally.

About Aon

Aon is a global professional services firm that helps clients navigate the complexities of a rapidly changing world. Our team is united through trust, and we are passionate about helping our colleagues and clients succeed.

What We Offer

We offer a comprehensive benefits package, a diverse workforce, and an agile, inclusive environment that allows you to manage your wellbeing and work/life balance. You will have the opportunity to work virtually and in an office environment, ensuring you are supported during your Aon induction through direct interaction with colleagues, trainers, and your manager.

Requirements

  • Ideal experience in an administrative role within a corporate organization.
  • Team player with excellent communication skills, both verbal and written.
  • Excellent attention to detail and commitment to provide ongoing quality.
  • Good understanding of Word and Excel.


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