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AV Field Service Specialist
2 months ago
Job Summary:
We are seeking a skilled AV Field Service Engineer to join our dynamic team at Prospero Integrated. As an AV Field Service Specialist, you will be responsible for providing technical support and maintenance services for our clients' AV systems.
Key Responsibilities:
- Technical Troubleshooting: Utilize your expertise to diagnose, troubleshoot, and resolve technical issues related to AV systems, including audio and video equipment, projection systems, control panels, and more.
- Fault Finding: Investigate and pinpoint faults within AV setups, applying your knowledge of electronic circuits, signal flow, and data networks to ensure optimal system performance.
- On-site Support: Provide on-site assistance to clients, demonstrating excellent communication skills and a customer-centric approach while addressing technical concerns.
- Repair and Maintenance: Carry out repairs and routine maintenance on AV systems, ensuring they are operating smoothly and meeting the highest quality standards.
- Documentation: Maintain accurate records of service visits, technical solutions implemented, and equipment maintenance details.
Requirements:
- Proven experience in AV field service engineering
- Strong technical knowledge of AV systems and equipment
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Flexibility to work on-site at client locations
