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Ticketing Director
2 months ago
Formula E is a pioneering motorsport that embodies innovation, bravery, and disruption. As the fastest-growing motorsport on the planet, we're committed to driving sustainable human progress and better futures for all. Our mission has evolved to recognize the wider social and environmental benefits we can deliver through our sport.
We're proud to be the world's first sport certified Net Zero Carbon since inception, with multiple leading initiatives that support both people and the planet. Our goal is to use the spectacle of sport to send a powerful and meaningful message, helping to alter perceptions and accelerate the switch to electric mobility.
Your RoleThe Ticketing Director will play a critical role in leading and managing our ticketing sales, service department, and B2B2C commercial events. As a member of our senior staff, you'll help shape the strategic direction of our racing commercial business across platforms. This role requires a unique blend of strategic planning, operational excellence, team leadership, and stakeholder management to deliver a seamless ticketing experience for fans while maximizing revenue and race experience.
Duties & Responsibilities- Develop and implement short and long-term strategic direction for all Ticket Sales opportunities (Single race & Premium)
- Provide leadership to ticketing department in both sales, service, and operations/analytics
- Grow and manage revenue from all ticketing inventory while enhancing service areas and maximizing the fan experience
- Coaching and mentoring of ticket sales professionals to build a strong sales culture
- Conduct regular meetings with all direct reports and other staff to maintain clear communication, performance expectations, and team synergy
- Review Championship/market/Key Cities data to make recommendations on ticket pricing strategy for 2025 and beyond
We offer a range of benefits to support your well-being and career growth, including:
- Hybrid working, approx. 3 days a week in our Hammersmith office
- Health Cash Plan (including dental, osteopathy, physiotherapy, and wellness area)
- Perks discount platform (including discounts on gyms, high street brands, cinema, etc)
- Formula E Store discount
- Partner discounts
- Local Hammersmith discounts (including car parking and hotels)
- 25 days holiday + Bank Holidays + Birthday off
- Enhanced paid maternity and paternity leave
- Pension scheme
- Cycle to work scheme
- Life assurance cover
- Regular social events in office
- Annual Awards ceremony and after party
- Office fruit baskets and snacks
- Multi-purpose room in office
- Opportunity to extend your stay when travelling for a race event/weekend
- 2 paid days off per year to volunteer for a charity + sponsor charity donations