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Audi Sales Representative

2 months ago

London, Greater London, United Kingdom TPS Full time
Job Description

TPS Parts Sales Executive

TPS is a leading provider of high-quality Genuine Parts and products to independent garages and bodyshops.

We are part of the Volkswagen Group, a global network of companies that includes Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles.

Our national network of TPS Centres has a 1,500-strong workforce and a management team that prioritizes creating a motivating and inclusive workplace.

We are committed to attracting and developing our people and offer a range of Learning and Development pathways to ensure personal growth and career success.

Key Responsibilities
  • Achieve personal KPI's and revenue objectives with target customers
  • Accurately identify parts to meet the customer sales requirements
  • Utilize all product promotions effectively to achieve specific targets set
  • Identify and leverage potential sales opportunities within customer base
  • Maintain own product knowledge and awareness of competitor activity
  • Build strong working relationships with customers through regular contact with them on the phone and via face-to-face visits
  • Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
  • Provide timely communication to customer on their credit status
  • Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
  • Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
  • Handle incoming calls and customer enquiries within KPI's, using the approved greeting
  • Ensure the proper and accurate use of all systems to search and order parts
  • Complete all required documentation accurately and promptly
  • Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
Requirements
  • A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
  • Confident and capable communicator with proven experience of selling in a fast-paced and/or telesales environment
  • Passion for providing a great customer service experience
  • Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
  • A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
  • Excellent attention to detail and accurate record-keeping
  • IT literate, preferably with a good working knowledge of MS Excel
  • A passion for the automotive industry
What We Offer

We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

We offer a motivating and inclusive workplace in which talent is truly recognized and rewarded.

We are committed to attracting and developing our people and take great pride in the Learning and Development pathways Volkswagen Group have put in place to ensure personal growth and career success.