Global Study Manager
4 weeks ago
Labcorp is seeking a highly skilled Global Study Manager to join our Central Labs Services team. As a key member of our team, you will be responsible for managing global and local studies with varying complexity, ensuring successful study management and provision of outstanding customer service.
Key Responsibilities:- Provide project management oversight, focusing on key client deliverables through budget, risk, and milestone management.
- Perform review of SOW to ensure quality implementation of client specifics and requirements.
- Manage a portfolio of global and local studies with varying complexity.
- Act as an ambassador on behalf of the client within LabCorp Drug Development CLS and across LabCorp business units, exemplifying the concept of Signature Client Service through outstanding, personalized customer service skills.
- Ensure that all customer expectations are documented and acted upon in compliance with regulatory requirements.
- Demonstrate through appropriate self-organization the ability to manage conflicting priorities and to make difficult decisions.
- Able to act efficiently in an environment with dynamic timelines and priorities.
- Accountable for the implementation, monitoring, and reporting of performance metrics.
- Actively participate in LabCorp CLS development through continuous process improvement, quality, and productivity.
- Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients.
- Demonstrate strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time and within budget.
- Displays appropriate self-organization and ability to manage conflicting priorities.
- Participate in functional meetings (e.g., CLFs) and provide input, keeping processes up to date.
- Comply with CLS Global Project Management strategy.
- Support a culture of continuous improvement, quality, and productivity.
- Other duties as assigned.
- University degree in a scientific field strongly preferred.
- At least 2 years related industry experience.
- Minimum of 1 year of experience in driving projects, preferably with global teams.
- Proven success at managing internal and external customers.
- Ability to manage client relationships, deal with escalations, and provide exceptional customer service and support.
- Strong communication and problem-solving ability.
- Project management or coordination experience in clinical trials required.
Labcorp is proud to be an Equal Opportunity Employer. We strive for diversity and inclusion in the workforce and do not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
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Global Study Manager
3 weeks ago
Harrogate, North Yorkshire, United Kingdom Labcorp Full timeGlobal Study ManagerLabcorp is seeking a highly skilled Global Study Manager to join our Central Labs Services group. As a key member of our team, you will be responsible for managing a portfolio of global and local studies with varying complexity.Key Responsibilities:Provides project management oversight, focusing on key client deliverables through budget,...
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Global Study Manager
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Harrogate, North Yorkshire, United Kingdom Labcorp Full timeGlobal Study ManagerLabcorp is seeking a highly skilled Global Study Manager to join our Central Labs Services group. As a key member of our team, you will be responsible for managing a portfolio of global and local studies with varying complexity.Key Responsibilities:Provides project management oversight, focusing on key client deliverables through budget,...
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