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PHP Backend Engineer

3 months ago


London, Greater London, United Kingdom Deskpro Full time

About Deskpro

At Deskpro, we specialize in developing comprehensive helpdesk solutions that cater to a diverse clientele, including major organizations. Our platform encompasses a wide range of functionalities, from communication tools to knowledge management systems, ensuring that there is always an exciting project on the horizon.

Remote Work Opportunities

While we have a central office, we offer remote work options for qualified candidates based in the UK who prefer to work from home.

Role Overview

As a backend engineer, your primary responsibility will be to contribute to the development of new features and modules. You will play a key role in enhancing our core product frameworks and refining our internal processes, including code reviews and deployment strategies. Your insights will directly influence our product direction and company growth.

Joining our compact team means your expertise will significantly impact our projects. You will enjoy considerable autonomy in managing your assignments and will have the opportunity to lead by example.

Technologies in Use

Our backend is predominantly built using PHP frameworks such as Symfony and Laravel, with MySQL as our main database. The frontend utilizes Typescript and React, supported by GraphQL APIs.

We also leverage various cloud services, including those written in Typescript/Node, and employ AWS for deployment, whether serverless or containerized. Our technology stack is diverse, incorporating tools like Elastic and Redis, as well as services from AWS.

Why Consider This Role?

  • Engage with a variety of products, APIs, and technologies as we continuously enhance our platform.
  • Gain insights into real-world business operations through direct customer interactions.
  • Learn about scaling both software and the overall SaaS infrastructure.
  • Experiment with new technologies as we regularly update our tech stack.

Ideal Candidate Profile

  • A genuine passion for software development and a commitment to continuous learning.
  • Extensive experience with PHP, particularly with Symfony or Laravel, while being open to adopting new technologies.
  • Strong written and verbal communication skills, with an emphasis on clear documentation.
  • A proactive problem-solver who thrives in a self-directed work environment.

Recent Projects

  • Voice solutions for browser-based calling, including automated routing features.
  • AI-driven platforms for automated customer interactions.
  • Real-time messaging applications for web and mobile.
  • Advanced reporting systems with customizable dashboards.
  • A platform for third-party app integrations within Deskpro.
  • Enhanced filtering and search capabilities for improved user experience.
  • Integration of multi-channel messaging systems for diverse communication platforms.

Requirements

  • Proven experience in building web applications using PHP and its frameworks.
  • Familiarity with backend development in NodeJS/Typescript is advantageous.
  • Strong MySQL skills.
  • Experience with AWS is a plus.
  • A quick learner who can adapt to new technologies and programming languages.
  • A solid understanding of software architecture principles.
  • A collaborative team player who enjoys sharing knowledge.

Benefits

  • Competitive salary with share options.
  • Diverse work opportunities across various product features.
  • Autonomy in your role with meaningful responsibilities.
  • Choice of equipment to suit your work style.
  • Support for personal development through company-sponsored resources.
  • Comprehensive benefits package including healthcare and wellness initiatives.

No recruitment agencies, please.