Quality Assurance Specialist

2 months ago


Scunthorpe, North Lincolnshire, United Kingdom Synectics Full time

About the Role

We are seeking a highly skilled Quality Assurance Specialist to join our team at Synectics. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest standards of quality in our services and products.

Key Responsibilities

  • Act as an Internal Auditor, working to international standards held by the business.
  • Inspect and monitor the quality of products on the shop floor and in the goods-in area within the operation centre.
  • Ensure products meet the quality standards required to minimize quality costs and maximize customer satisfaction and on-time delivery.
  • Remain up-to-date in knowledge of ISO 9001 and ISO 14001.
  • Create and maintain quality documentation.
  • Control and maintenance of skill matrices and training records.
  • Control and maintenance of PPAP and concessions.
  • Test products, systems, and procedures.
  • Drive continuous improvement on the shop floor (e.g., KAIZEN) to resolve issues highlighted by all audits/auditors. Facilitate feedback mechanisms for such improvements.
  • Develop and maintain FAT FTPR.
  • Drive standardization of processes along with waste elimination.
  • Responsible for suppliers' quality plans.
  • Strong knowledge of core problem-solving tools (PPAP, 8D, 5 WHY).
  • Foster and embed a right-first-time approach, promoting a positive quality culture throughout the business.
  • Champion problem-solving with the use of tools such as 8D, 5 WHY, ISHIKAWA, PPAP.
  • Final product sign-off, including build records and stamping plates.
  • Support in the measuring room when needed.
  • Liaise with production and engineering teams to resolve and improve products and processes.
  • Maintain suppliers and contractors' records and NCRs.
  • Carry out supplier audits.
  • Support the QHSE Manager to investigate and close out complaints relating to quality in a timely manner. Ensure feedback on product quality is delivered to production regularly and in a constructive manner, utilizing toolbox talks.
  • To be an ambassador of Synectics' behaviors and values, which are: we are human, we are customer-driven, we are enterprising, and we are honorable.
  • Any other reasonable duties as directed by management.

Requirements

  • Strong attention to detail.
  • Self-starter, with the ability to multitask in a demanding environment.
  • Focused and disciplined.
  • Results-oriented.
  • Excellent interpersonal communication skills with the ability to build a rapport with stakeholders across the business.
  • Proficient in Excel and Microsoft suite.

Qualifications and Experience

  • Proficient experience in a manufacturing environment.
  • Demonstrable experience of continuous improvement.
  • Knowledge of ISO 9001 and ISO 14001.
  • Internal auditor.
  • A certification in CMM would be advantageous.


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