Quality Assurance Specialist
2 months ago
About the Role
We are seeking a highly skilled Quality Assurance Specialist to join our team at Synectics. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest standards of quality in our services and products.
Key Responsibilities
- Act as an Internal Auditor, working to international standards held by the business.
- Inspect and monitor the quality of products on the shop floor and in the goods-in area within the operation centre.
- Ensure products meet the quality standards required to minimize quality costs and maximize customer satisfaction and on-time delivery.
- Remain up-to-date in knowledge of ISO 9001 and ISO 14001.
- Create and maintain quality documentation.
- Control and maintenance of skill matrices and training records.
- Control and maintenance of PPAP and concessions.
- Test products, systems, and procedures.
- Drive continuous improvement on the shop floor (e.g., KAIZEN) to resolve issues highlighted by all audits/auditors. Facilitate feedback mechanisms for such improvements.
- Develop and maintain FAT FTPR.
- Drive standardization of processes along with waste elimination.
- Responsible for suppliers' quality plans.
- Strong knowledge of core problem-solving tools (PPAP, 8D, 5 WHY).
- Foster and embed a right-first-time approach, promoting a positive quality culture throughout the business.
- Champion problem-solving with the use of tools such as 8D, 5 WHY, ISHIKAWA, PPAP.
- Final product sign-off, including build records and stamping plates.
- Support in the measuring room when needed.
- Liaise with production and engineering teams to resolve and improve products and processes.
- Maintain suppliers and contractors' records and NCRs.
- Carry out supplier audits.
- Support the QHSE Manager to investigate and close out complaints relating to quality in a timely manner. Ensure feedback on product quality is delivered to production regularly and in a constructive manner, utilizing toolbox talks.
- To be an ambassador of Synectics' behaviors and values, which are: we are human, we are customer-driven, we are enterprising, and we are honorable.
- Any other reasonable duties as directed by management.
Requirements
- Strong attention to detail.
- Self-starter, with the ability to multitask in a demanding environment.
- Focused and disciplined.
- Results-oriented.
- Excellent interpersonal communication skills with the ability to build a rapport with stakeholders across the business.
- Proficient in Excel and Microsoft suite.
Qualifications and Experience
- Proficient experience in a manufacturing environment.
- Demonstrable experience of continuous improvement.
- Knowledge of ISO 9001 and ISO 14001.
- Internal auditor.
- A certification in CMM would be advantageous.
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