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Operational Technology Director

2 months ago

London, Greater London, United Kingdom Tarabut Full time

About Tarabut

Tarabut is a leading financial technology company in the Middle East and North Africa (MENA) region, at the forefront of the Open Banking revolution. Our mission is to create a seamless, secure, and accessible financial experience for everyone in the region.

Job Summary

We are seeking a highly skilled and experienced Technology Operations Lead to join our team. As a key member of our TechOps team, you will be responsible for leading daily operations of information technology and working closely with technical and non-technical teams to scope, source, implement, manage, maintain, and support various technologies and activities.

Key Responsibilities

  • Own the technology operations function, including the toolset and lead integration, automation, and orchestration to improve user experience.
  • Instil effective ways of working with technology across the business, communicating, collaborating, and influencing colleagues and stakeholders to ensure project timelines are met.
  • Act as an escalation point of contact to coordinate complex multi-faceted projects/incidents/problems from initial triage to resolution.

Requirements

  • Experience across technology operations from procurement and vendor management, zero-touch provisioning, endpoint management, onboarding/offboarding, network management, access control, SaaS management, documentation, user support, induction, and training.
  • Hands-on technical lead, with expert knowledge of macOS and Windows as well as various cloud systems and technologies – Microsoft 365, Azure, Jira, Jira Service Mgmt.
  • Experience working within a regulated technology environment, as well as international standards; Technical and service management qualifications or memberships such as ITIL, MCSE or equivalent experience.
  • Experience working in a cloud hosting environment such as AWS a plus.
  • Experience in Open Banking, Financial Services, Banks, FinTech a plus.

What We Offer

  • A competitive compensation package (base + equity) with reviews every year.
  • Regular in-person team socials every quarter where we always head to the top local attractions.
  • Professional development opportunities in a supportive and dynamic environment.