Sales Support Representative

3 weeks ago


Scarborough, North Yorkshire, United Kingdom Fastenal Europe Full time

Job Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Support Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective support to customers through various channels, including phone, email, and in-person interactions.
  • Assist customers with their sales and service needs, including answering questions, resolving issues, and providing product information.
  • Work closely with the sales team to identify and pursue new business opportunities and build strong relationships with existing customers.
  • Maintain accurate records and reports of customer interactions and sales activity.
  • Participate in ongoing training and development to enhance sales and customer service skills.

Requirements:

  • High school diploma or equivalent required; degree in business or related field preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Valid driver's license and reliable transportation required.

Preferred Qualifications:

  • Experience in sales or customer service, preferably in a retail or manufacturing environment.
  • Knowledge of sales and marketing principles, including product knowledge and market trends.
  • Ability to lift, slide, and lower packages that typically weigh 10kg-20kg and may weigh up to 35kg.

What We Offer:

  • Competitive salary and bonus structure.
  • Opportunities for career advancement and professional growth.
  • Comprehensive training and development programs.
  • Collaborative and dynamic work environment.

How to Apply:

We will review all applications carefully and invite selected candidates for an interview. For more information about Fastenal Europe, please visit our website.



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