Court Usher Assistant

1 week ago


Norwich, Norfolk, United Kingdom Brook Street NMR Full time

Job Summary:

We are seeking a highly organized and customer-focused individual to join our team as a Court Usher Assistant at Brook Street NMR. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our court proceedings.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to all court users, ensuring a positive and respectful experience.
  • Administrative Support: Assist with administrative tasks, including data entry, filing, and record-keeping.
  • Communication: Develop and maintain effective communication with court staff, lawyers, and other stakeholders.
  • Problem-Solving: Respond to and resolve customer complaints and issues in a professional and courteous manner.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives.

Requirements:

  • Administrative Experience: Previous experience in an administrative role, preferably in a public sector setting.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with diverse groups.
  • Organizational Skills: Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
  • Customer Service Skills: Proven customer service skills, with the ability to provide exceptional service in a fast-paced environment.

Benefits:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Work Environment: A collaborative and supportive work environment.


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