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Technical Field Specialist

2 months ago


Knottingley, Wakefield, United Kingdom TotalEnergies Full time
Job Summary

We are seeking a highly skilled Technical Field Engineer to join our team at TotalEnergies. As a Technical Field Engineer, you will be responsible for providing technical support to our customers, sales teams, and other relevant departments.

Key Responsibilities
  • Recommend Total products and provide technical advice for applications in all channels across the lubricants business.
  • Support and coach sales teams to ensure a good basic level of understanding on technical issues.
  • Prepare technical aspects of tenders, equivalent lists, lubrication surveys, and represent the technical department in events such as training, presentations, and exhibitions.
  • Conduct technical lubricants surveys on site to identify applications and suitable lubricant products.
  • Attend regular meetings with large accounts to technically assist, update, rationalise, and introduce new technologies where necessary.
  • Make customer and prospect visits to support sales teams to manage existing and develop new business.
  • Ensure review meetings with the Technical Support Manager are conducted at least monthly to maintain a live activity plan.
  • Liaise with the marketing department, laboratory, sales managers, corporate head office, and other stakeholders to optimise and harmonise product ranges, tender queries, and business flows.
  • Have a working knowledge of the various TotalEnergies sales support suites, particularly TIG, Signalman, and ANAC, and be able to present and outline the various benefits.
  • Look for opportunities to build and maintain technical strategic relationships within key accounts or prospects, identified in tandem with the sales teams, develop and assist sales in negotiations to grow UK business or gain new potential business and build brand awareness and technical expertise in line with the company strategy.
  • Plan working time split between field visits and working from home efficiently.
  • Assist in identifying areas of opportunity where Total products can be marketed at premium prices to improve Total Cost of Ownership.
  • Ensure the company's HSEQ policies along with other procedures and standards are in place.
  • Undertake ad-hoc projects to develop products, business, and processes as required.
Requirements
  • Graduate degree in either Chemistry or Chemical/Mechanical Engineering.
  • 5 year experience in oil or associate OEM industry.
  • Experienced in the use and application of oils and greases.
  • Familiar with all current legislation on lubricants.
  • Project management experience.
  • Customer orientated with excellent communication skills.
Benefits
  • Private Healthcare.
  • Pension Contribution.
  • Employment Assistance Program.
  • Cycle to work scheme.
  • Gym Discounts.
  • And much more.
Diversity and Inclusion Statement
  • We value diversity and inclusion and are committed to creating an inclusive environment where everyone can express and develop their potential.