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German Speaking Operations Coordinator
2 months ago
Global Operations Coordinator | Consumer Goods Industry | London (Flexible Working Arrangement)
This is an exciting opportunity to work within a global consumer goods business that distributes products to over 100 countries and has offices in 6 other locations. This role comes with excellent promotional opportunities as the business grows. Because this is a global business and the individual will liaise with other offices, it would be an added bonus if the successful applicant could speak German. Experience working in a similar administrative role, processing orders and managing business customer/client accounts is essential.
The Operations Account Coordinator position is perfect for a driven individual who enjoys working in a fast-paced, fun environment Responsibilities include;
- Account Support, fielding account-specific calls and emails, developing relationships with key partners and retailers
- Assisting with in-depth product setup information, providing partners/retailers with the detail they need.
- Sales Data analysis and weekly reporting (including key initiatives sales data and stock availability)
- Process orders (order review and entry) and maintain open order workbooks, linking with other departments
- Attend meetings both internally and externally.
- Data cleansing tasks
- Appreciate customers' logistical needs and vendor compliance
- Develop and maintain strong working relationships with customers, retail partners, peers, and other departments.
- Participate in product/brand knowledge training to learn about new and existing product lines
- Strong knowledge and understanding of company systems, products, and processes.
- End-to-end administrative support
Experience
The ideal candidate will have 1 year+ of working in a similar role for another consumer goods/distribution/wholesale business. Working with business customers, placing orders for products, and managing their accounts from an administrative/customer service perspective.
Desired Skills
- Effective verbal and written communication skills
- Attention to detail and strong organizational skills are a must.
- 'Go-getter' with a willingness to learn, adapt, participate, develop, and progress.
- A team player with excellent customer service skills.
- Comfortable in a fast-paced environment with the ability to meet changing deadlines.
- Process and results-driven
- Computer literate
What's in it for you?
- 33 days holiday per year, inclusive of Bank Holidays
- Team events and social activities with an outstanding culture, which is fun, dynamic, and constantly evolving
- Pension matching 3% of salary
- Upon completion of the probation period:
- 12 weeks full pay for Maternity Leave
- 4 weeks full pay for Paternity Leave
- Discretionary Annual Bonus
- Private Healthcare cover
- Life Cover X 4 of salary
- Income Protection after 13 weeks @75% salary
- Critical illness Cover x 2 of salary
