Internal Communications Specialist

2 weeks ago


City of London, United Kingdom PPHE Hotel Group Full time
About the Role

The Internal Communications Manager plays a vital role in fostering effective communication throughout PPHE Hotel Group. This position is responsible for developing and implementing clear, consistent, and timely distribution of information across all levels of the company.

Key Responsibilities
  • Communication Strategy Development: Design and implement comprehensive communication strategies and action plans that align with PPHE's goals and culture.
  • Content Creation: Write and edit engaging content for various communication mediums, ensuring alignment with the company's brand and values.
  • Communication Campaigns: Coordinate communication campaigns and initiatives to promote employee engagement and awareness of company goals.
  • Internal Communication Channels: Manage and update internal communication channels and platforms, ensuring they are effective and efficient.
  • Two-Way Communication: Establish and facilitate two-way communication between management and team members, promoting a culture of open dialogue.
  • Strategic Alignment: Ensure that all internal communications are aligned to PPHE's strategic agenda, blueprints, and values, promoting a consistent corporate identity.
  • Event Planning: Organize and support internal events, meetings, and presentations, ensuring they are well-planned and executed.
  • Communication Effectiveness: Monitor, analyze, and improve the effectiveness of internal communication efforts through surveys, feedback tools, and analytics.
  • Employee Engagement: Support the Head of Employee Experience with employee engagement and development initiatives, including the bi-annual employee engagement survey, benefits updates, and policy changes.
  • Crisis Communication: Provide communication support during organizational changes and crises, ensuring timely and effective communication.
  • Brand Consistency: Work closely with the Employer Brand Manager to ensure printed media is delivered consistently with the company brand guidelines, cost-effective, and sustainable.
  • Stakeholder Support: Demonstrate flexibility and adaptability when assisting stakeholders with their communication needs and the changing demand and priorities of the business.
  • Continuous Improvement: Identify opportunities and improvements/solutions to ways of working, ensuring continuous improvement and efficiency.
Benefits
  • Discounted Hotel Rates: Enjoy discounted PPHE hotel rates, extending to the Radisson Hotel Group and family & friends.
  • F&B Discounts: Receive F&B discounts at our restaurants and bars, applicable to your whole party.
  • Holiday Entitlement: Start with 30 days of holiday per year (pro rata), increasing with years of service.
  • Meals and Perks: Enjoy two free meals per day, access to 40% of your pay before payday through Wagestream, and more.
  • Recommend a Friend Scheme: Receive up to £750 for recommending a friend.
  • Vitality at Work Scheme: Participate in the Vitality at work scheme, offering great gym discounts and more.
  • Ride to Work Scheme: Enjoy the ride to work scheme and free cycling lessons.
  • Employee Assistance Programme: Access a 24/7 employee assistance programme.
  • Rota and Incentives: Receive a rota given 2 weeks in advance and participate in departmental productivity & service incentive schemes.
  • Benefit Hub: Enjoy discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas through the Benefit Hub.
  • Free Dry Cleaning: Receive free dry cleaning for work uniform.
  • Staff Parties and Events: Participate in annual staff parties and events.
  • Company Pension Plan: Contribute to a company pension plan and enjoy award-winning training.


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