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Senior Operations Manager

2 months ago

Fernhill Heath, Worcestershire, United Kingdom Detail 2 Recruitment Ltd Full time
About the Role

We are seeking an experienced Senior Operations Manager to join our team at Detail 2 Recruitment Ltd. This is an exciting opportunity to work with a growing UK-wide Facilities Management organisation.

Key Responsibilities
  • Manage and oversee current and newly planned maintenance contracts to ensure seamless delivery.
  • Lead the help desk and supply chain teams to deliver high-quality services to clients.
  • Maximise service delivery and identify areas for improvement to increase efficiency.
  • Develop and maintain a robust supply chain to serve existing and new clients across various industries and geographic locations.
  • Monitor current and future demands to ensure proactive planning and resource allocation.
  • Assist with new client acquisition and tender processes.
  • Utilise planned maintenance CRM software to streamline operations.
  • Represent the company in a professional manner, attending client reviews and serving as a point of escalation.
About Us

Detail 2 Recruitment Ltd acts as an employment agency for this position. We are committed to finding the best candidates for our clients.