Assistant Store Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom Swarovski Full time

About the Role

We are seeking an experienced Assistant Store Manager to join our team at Swarovski. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities

  • Lead by example, demonstrating a passion for luxury retail and a commitment to delivering exceptional customer service.
  • Build and maintain strong relationships with customers, colleagues, and stakeholders to drive business results.
  • Support the implementation of sales and service strategies, ensuring a seamless customer experience across all touchpoints.
  • Develop and coach a high-performing team, providing guidance and feedback to ensure they have the skills and knowledge needed to succeed.
  • Monitor and analyze sales performance, identifying opportunities to drive growth and improve profitability.

About You

We are looking for an experienced Assistant Store Manager with a proven track record of success in luxury retail. You will have a strong understanding of the fashion industry, excellent leadership and communication skills, and a passion for delivering exceptional customer service.

What We Offer

As a member of our team, you can expect a range of benefits, including a competitive salary, monthly bonus scheme, and industry-leading staff discount. You will also have access to our Employee Assistance Programme, providing support for your financial and mental wellbeing.

About Swarovski

Swarovski is a global leader in luxury crystal and fashion accessories. We are committed to creating beautiful, high-quality products that bring joy and celebrate individuality. Our company values include a responsible relationship with people and the planet, and we are proud to be an equal opportunity employer.


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