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Client Service Coordinator
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Kingston upon Thames, Greater London, United Kingdom MMK Nutri-Health Ltd. Full timeJob OpportunityAbout UsMMK Nutri-Health Ltd. is a leading sales dealership based in Kingston Upon Thames, UK. We are seeking a highly skilled Customer Relations Management Administrator to support our expansion plans.Job RoleWe require a professional with a background in customer relations and administration to manage daily interactions with sales teams and...
Customer Relationship Management Coordinator
2 months ago
We are seeking a highly skilled and motivated Customer Relationship Management Administrator to join our team at MMK Nutri-Health Ltd. in Kingston Upon Thames.
Job Summary:
The successful candidate will be responsible for building relationships with customers, assisting with administrative duties, and providing exceptional customer service.
Key Responsibilities:
- Answer customer inquiries and provide timely responses.
- Make daily outbound calls to new and existing customers to build relationships and drive sales.
- Act as a liaison between customers, vendors, and management to ensure seamless communication.
- Coordinate service calls and ensure timely resolution of customer issues.
- Regularly update CRM software with customer interactions and sales data for reporting purposes.
- Achieve weekly targets and goals set by the company.
- Handle sensitive customer issues with professionalism and discretion.
- Develop and maintain strong analytical and problem-solving skills to drive business growth.
- Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
- Attention to detail and organizational skills to manage multiple tasks and priorities.
- Ability to work effectively in a team environment to achieve common goals.
Requirements:
- Experience in customer service or a related field.
- Proficiency in CRM software and database management.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Attention to detail and organizational skills.
- Ability to work effectively in a team environment.
What We Offer:
We offer a great working atmosphere, full training, and opportunities for career advancement. This is a part-time position with the option to go full-time, requiring flexibility and a strong work ethic.
About Us:
MMK Nutri-Health Ltd. is a leading sales dealership in the UK, distributing a unique kitchen product. We are committed to providing exceptional customer service and building strong relationships with our customers.
