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Void Property Site Manager
2 months ago
Key Responsibilities of the Void Property Site Manager:
Oversee and direct the activities of trade professionals and subcontractors to ensure optimal productivity and profitability.
Manage the distribution and receipt of daily work orders to and from trade professionals and subcontractors.
Guarantee the effective and economical delivery of a customer-oriented operational service, encompassing all maintenance and repair tasks performed by the department.
Support the establishment of procedures aimed at the ongoing enhancement of the organization's repair service operations.
Employ a schedule of rates and detailed descriptions in the formulation of work orders.
Conduct pre, post, and interim site inspections.
Perform quality assessments on completed tasks or ongoing work.
Collaborate with the Project Manager and Area Housing Teams regarding repair performance and completion timelines.
Assist in identifying repair tasks that are not due to standard wear and tear.
Document photographic evidence and, when necessary, coordinate the costs for repairs to be charged back.
Monitor and report on contractual Key Performance Indicators (KPIs).
Qualifications and Skills Required:
Possession of CGLI/NVQ Level 3 or an equivalent qualification in a construction trade. Familiarity with the National Housing Federation's schedule of rates is essential. A minimum of five years of hands-on experience in the field is required. Experience in the social housing sector, particularly in voids, responsive repairs, and disrepair activities, is preferred. Proven experience in managing void property repairs, including work measurement, specifications, and post-inspection processes, is crucial. A demonstrated ability to enhance service quality and performance, along with proficiency in IT systems, particularly Microsoft Office applications such as Outlook, Word, and Excel, is necessary. Experience in a social housing or construction setting is mandatory.
Benefits Offered:
- Pension scheme
- 25 days of Annual Leave, in addition to Bank Holidays
- Cycle to Work initiative
- Liberty Sense Awards – recognition program where employees are nominated by peers for exemplifying Liberty values, with winners receiving high street vouchers
YuLife Benefits Include:
- Life Insurance/Death in Service benefit – equivalent to 2x annual salary
- Smart Health services, providing 24/7 access to UK-based GPs
- Best Doctors service for second opinions on complex medical cases
- Mental Health Support, offering 4-6 sessions with a psychologist or psychotherapist
- Online Health Check services
- Nutrition consultations
- Online fitness programs
- YuMatter+ Employee Assistance Programme, supporting mental, financial, and professional wellbeing, including up to 5 confidential counseling sessions
- Free will writing service
- Reward scheme for healthy behaviors, allowing employees to earn YuCoin redeemable for vouchers and rewards through the app
- Exclusive discounts on membership and wellbeing products
Optional Medicash Health Cash Plan:
- Cashback claims for eligible dental or optical treatments, specialist consultations, tests, or scans
- Discounted gym memberships
- Savings on cinema tickets, travel, holidays, and retail purchases