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Customer Support Representative
2 months ago
Job Title:
Customer Support Representative
Contract Details:
Permanent, Full Time (36 hours per week, Monday to Friday 8:45 AM to 5 PM, Saturday 8:45 AM to 12:30 PM - If you work a Saturday, you will receive a day off during the week on a rota basis, working 2 Saturdays a month).
Collaborate with your colleagues to assist the Branch Manager in reaching branch objectives and sales goals.
Generate opportunities for new business and uphold high standards of customer care.
Foster a culture of excellence and community engagement.
Maintain a comprehensive understanding of organizational controls, regulatory standards, and codes of conduct within the branch.
Provide efficient cashiering services to clients and promote the organization’s offerings.
Exhibit outstanding interpersonal skills to ensure superior customer service.
Support other branches as needed by the organization.
Our client, a retail banking institution, is looking for a motivated, self-assured, and dependable individual to join their team as a Customer Support Representative.
With a dedication to outstanding customer service and excellent communication skills, you will be instrumental in promoting the organization’s offerings.
While previous experience in customer service is advantageous, training will be provided to the successful candidate.As a Customer Support Representative, you will work closely with your team to assist the Branch Manager in achieving branch objectives and sales goals.
This will involve generating opportunities for new business, promoting high standards of customer care, and fostering a culture of excellence within the branch.
You will also be expected to maintain a thorough understanding of organizational controls, regulatory standards, and codes of conduct within the branch.
This role is based at our client's branch, but you may be required to support other branches when necessary.
If you are a motivated, self-assured, and dependable individual with a passion for exceptional customer service, we encourage you to consider this opportunity to join our client's dynamic team as a Customer Support Representative.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
