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Network Engineer
2 months ago
We are seeking a highly skilled Network Engineer to join our Infrastructure Engineering team at ParentPay Group. As a key member of our team, you will be responsible for ensuring the stability, security, and performance of our internal and production networks.
As a Network Engineer, you will work closely with our Service Ops team and Engineering teams to identify and resolve network-related issues, implement network configuration changes, and improve our network infrastructure. You will also be responsible for providing technical support to internal customers and ensuring that our systems meet the required Service Level Agreements (SLAs).
Key Responsibilities- Deploy, improve, and modify network configuration, including firewalls and switches, to meet business needs.
- Assist the Network Analyst and Service Ops team with escalated problems and provide technical support to internal customers.
- Identify opportunities to improve our service to our customer base and exceed SLAs.
- Improve existing systems and capacity monitoring, and ensure all aspects of the system are adequately documented and reviewed.
- Strong Cisco Networking skills (ASA's, Switches, Firepower(FTD)) - CCNA or equivalent.
- Good extended network administration experience, Load balancers, VMWare, WAN, WLAN, and LAN configurations, network problem solving.
- SDWAN Experience (Juniper SRX).
- Excellent understanding of all DHCP, DNS, TCP/IP.
- Experience working in a change control environment.
- Strong troubleshooting skills and the ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.
- ITSM experience i.e. server desk plus, ServiceNow.
- Excellent communication Skills.
- Ability to manage and prioritise own workload.
Good knowledge of any of the below would also be advantageous:
- Configuration and support of VMWare ESX environments.
- Microsoft SQL server experience.
- Windows Server and desktop management and configuration.
- Network Load Balancers.
- Hosting.
- Network monitoring software experience e.g., Solarwinds, PRTG, Logic Monitor.
- Enterprise storage.
