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Evening Sales Associate

3 months ago


Hounslow, Greater London, United Kingdom WH Smith Retail Holdings Limited Full time
Position Overview

Sales Associate - WHSmith - T2

Contract Type: Permanent

Working hours: Full Time 39 Hours

As a Sales Associate, you will deliver outstanding customer service while working independently or collaboratively to uphold our exceptional store standards. We aim for our customers and team members to take pride in their experiences with us.

Airport Eligibility Criteria:
  • Five years of continuous references - to obtain an airport pass, you must provide five years' worth of employment or educational references without any gaps.
  • Criminal Records Bureau Check - this will be conducted by WHSmith if your application is successful.
  • Valid Photographic ID, such as a passport or UK Driving Licence.
Key Responsibilities of a Sales Associate:
  • Providing exemplary customer service to all patrons.
  • Conducting stock replenishment and ensuring that all areas of the store are tidy and welcoming for customers.
  • Maintaining high standards of display and visual merchandising to assist customers in finding their desired products easily.
  • Collaborating with team members and offering support to colleagues.
Desired Attributes:
  • A genuine passion for ensuring customers have an exceptional in-store experience.
  • Confidence in communicating effectively within the team.
  • Motivation to achieve outstanding results and maintain high standards.
  • Flexibility to adapt to company requirements and objectives.
Employee Benefits:

We recognize your dedication to making WHSmith a success and ensuring customer satisfaction. In addition to your salary, pension scheme, paid annual leave, and employee discounts, we offer a variety of deals from retail partners that can help you save money and create memorable experiences, whether it's enjoying a delightful meal, embarking on an exciting day out, or attending the latest film.

Regardless of what the future holds, our Employee Assistance Programme is available to support your well-being, whether it be physical, mental, or financial.

About WHSmith:

WHSmith boasts a rich heritage and is experiencing growth, particularly in airports, hospitals, rail stations, and motorway services. Our mission is straightforward: to provide our products to everyone during life's journeys. Our InMotion brand, a prominent digital accessories retailer, continues to expand, delivering an exceptional customer experience with the latest technology. We have established strong partnerships with brands like M&S and Costa Coffee to enhance our offerings to customers across the UK. As we progress on our journey, our goal remains clear: to improve every aspect of life's journeys.

WHSmith is proud to be an inclusive employer, fostering an environment where our colleagues feel welcomed and free to express their true selves.