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Service Cost Estimator

2 months ago

Walsall, Walsall, United Kingdom United Plant Full time
Job Overview

Position: Service Estimator

Contract Type: Permanent

Location: Cannock

United Plant Services is a prominent engineering and asset management organization, recognized for delivering exceptional engineering support and fleet management solutions for Heavy Mobile Equipment (HME) in the quarry and waste sectors. As a member of The Briggs Equipment Group, we are a leading provider of asset management and maintenance services across the UK and Ireland. We encourage all candidates to apply, even if they do not meet every requirement outlined below.

Your Responsibilities:

  • Adhere to company Health and Safety protocols, ensuring the safety of colleagues and clients.
  • Produce competitive Parts and Service estimates to meet or surpass sales objectives.
  • Maintain clear communication with both internal and external stakeholders, keeping them informed and managing expectations effectively.
  • Take ownership of the estimate generation process, focusing on timely conversion to sales while managing customer expectations.
  • Identify and optimize business opportunities to enhance revenue and profit margins.
  • Collaborate closely with the Service Administrator to oversee any Purchase Order accruals.
  • Develop strong relationships with the engineering supply chain, including parts, third-party services, and more.
  • Prioritize tasks to align with customer expectations and the company's contractual obligations and KPIs.
  • Ensure the highest standard of service for customers through effective follow-up and resolution of issues.
  • Work collaboratively with team members and Regional Managers to produce accurate first-time estimates.
  • Manage the estimate process through to job completion, including updating estimates and obtaining necessary authorizations for any overruns.
  • Ensure that purchase order numbers are secured before commencing any billable work.
  • Monitor all pending estimates, ensuring they are addressed within a week.
  • Assist with call handling and job logging activities.
  • Support the training of new team members.
  • Promote a collaborative team environment and provide assistance to colleagues as needed.
  • Complete any reasonable tasks assigned by the regional line manager.

Qualifications for Success:

  • A minimum of 5 years of experience in a technical environment.
  • Proven experience in estimating work.
  • Experience liaising with supply chains.
  • Strong financial and commercial acumen.
  • Proficiency in Excel for data management and reporting.
  • Industry knowledge to foster supply chain innovation.
  • Exceptional communication skills across all levels.
  • Attention to detail and problem-solving capabilities.

What We Offer:

  • Opportunities for future development and career advancement.
  • A contributory pension scheme with employer contributions up to 6%.
  • Profit-sharing bonuses based on company performance.
  • Health schemes for paycare and eyecare.
  • Discounts at various high street retailers.

Next Steps:

  • If you are interested in this opportunity, please click the apply button, and a member of our team will reach out to you.
  • If you are uncertain whether this role is suitable for you, feel free to visit our careers page and submit your CV for consideration.
  • If you require any adjustments during the interview process, please inform our Recruitment team in advance to ensure your needs are met.

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