Freight Forwarding Professional

3 weeks ago

Croydon, Greater London, United Kingdom Cathay Group Full time

Job Summary:

Cathay Group is seeking a highly motivated and detail-oriented Freight Forwarding Apprentice to support our logistics and supply chain operations. As a key member of our team, you will assist in coordinating shipments, managing documentation, and providing exceptional customer service.

Key Responsibilities:

  • Shipment Coordination: Assist in coordinating and monitoring the movement of goods, ensuring timely and efficient delivery.
  • Documentation Management: Prepare and process necessary shipping documents, including bills of lading, invoices, and customs documentation.
  • Customer Service Support: Provide excellent customer service by responding to inquiries, updating clients on shipment status, and resolving issues.
  • Data Entry and Management: Accurately input and maintain shipment data in our systems, ensuring all records are up to date and accurate.
  • Liaise with Carriers and Agents: Communicate with carriers, agents, and other stakeholders to arrange transportation and resolve any logistical issues.
  • Cost Analysis: Assist in analysing shipping costs and identifying opportunities for cost savings and efficiency improvements.
  • Compliance: Ensure all shipments comply with relevant regulations, including customs and import/export laws.
  • Warehouse Support: Occasionally assist with warehouse activities, including inventory management and order picking.
  • Learning and Development: Participate in training programs and educational opportunities to gain a comprehensive understanding of freight forwarding and logistics operations.
  • Administrative Support: Provide general administrative support to the logistics team as needed.

Requirements:

To be successful in this role, you will need to meet the minimum qualification threshold for an apprentice in Maths and English. No prior qualifications are required, but a strong desire to learn and grow with our company is essential.

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