Insurance Claims Handler
3 weeks ago
We are seeking an experienced Insurance Claims Handler to join our team at Time Recruitment Solutions Ltd. As an Insurance Claims Handler, you will be responsible for managing a diverse range of claims predominantly within Property & Liability.
Key Responsibilities:- Claims Assessment: Review and assess insurance claims across various products to determine coverage and liability.
- Client Acknowledgment: Acknowledge all new claims to clients and insurers, keeping clients informed and pursuing the best outcome.
- Investigation: Investigate and gather evidence to support claims decisions.
- Negotiation: Negotiate with claimants, insurers, and other parties to reach fair settlements.
- Timely Handling: Ensure all claims are processed efficiently, adhering to FCA guidelines and company procedures.
- Record Management: Maintain accurate and up-to-date records of all claims activities.
- Diary Management: Manage an efficient diary system for claims follow-up.
- Mentorship: Mentor and provide guidance to junior claims handlers.
- Customer Service: Maintain a high level of customer service and adherence to exceptional care standards.
- Relationship Development: Build and maintain good working relationships with clients and insurers.
- Industry Awareness: Stay up-to-date with changes in the insurance and childcare industries.
- Reporting: Prepare claims reports for Account Executives on larger cases.
- Training: Conduct training and assessment exercises in line with the individual T&C scheme and identify areas for personal development.
- Competitive salary.
- Workplace pension with employer-matched 5% contribution.
- Life Assurance - Death in service benefit (2x annual salary).
- Support for obtaining CII qualifications.
- Employee Assistance Programme.
- 25 days of annual leave, plus extra holiday days at Christmas not deducted from annual entitlement.
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