Compliance Coordinator

16 hours ago

Salford, Salford, United Kingdom Morson Group Full time
Job Title: Recruitment/Onboarding Compliance Coordinator

Morson Group is a leading technical recruitment agency with a strong presence in the UK and globally. We are seeking a highly organized and detail-oriented Recruitment/Onboarding Compliance Coordinator to join our Screening team.

About the Role

We are looking for a skilled professional to manage and process pre-employment screening cases, ensuring they are completed accurately, efficiently, and in compliance with all applicable regulations and internal processes. The successful candidate will work closely with our clients, candidates, and internal teams to provide first-class vetting services.

Main Responsibilities

  • Prioritize and track candidate/employee cases to ensure timely processing, meeting both client and regulatory deadlines.
  • Communicate effectively with clients, candidates, and internal teams to gather necessary information.
  • Make outbound calls to candidates and third parties at key points during the vetting process to aid with completion of candidate background checks.
  • Respond to enquiries via email and phone, providing clear, concise information regarding the status of cases, required documentation, and any issues encountered.
  • Work with clients to ensure that adverse information highlighted through the screening process is escalated appropriately.
  • Work as part of the team to achieve shared goals.
  • Plan, manage, and monitor vetting activities, managing competing demands and priorities.
  • Provide accurate information to stakeholders both verbally and written.
  • Ensure you are working within agreed client service level agreements.
  • Record relevant exceptions where service level agreements are not going to be achievable.
  • Ensure relevant information and communications with candidates and clients are recorded clearly in candidate case files to ensure all activity is auditable.

Requirements

  • Previous vetting experience is desirable.
  • Customer service experience.
  • Experience with Excel (proficient).
  • Excellent administration skills.
  • Data entry skills are essential.
  • An ability to work under pressure to strict deadlines.
  • Excellent attention to detail.
  • Strong computer skills across MS applications, in particular Excel.
  • Good organisational skills and ability to balance conflicting priorities.
  • Discretion in handling sensitive information.
  • Adaptive to changing requirements.

About Morson Group

Morson Group is a leading technical recruitment agency with a strong presence in the UK and globally. We supply engineers and technical expertise to some of the world's biggest brands. Our business has ambitious growth plans, both organic and through acquisition.

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