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Store Manager
2 months ago
Job Overview
Card Factory is seeking a highly skilled Store Manager to lead our team in delivering exceptional customer experiences and driving commercial growth in our stores.
Key Responsibilities
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Lead and motivate a team of colleagues to achieve sales targets and improve store performance.
- Make informed decisions on stock availability, merchandising, and store operations to maximize sales and profitability.
- Build strong relationships with key stakeholders, including district and regional managers, to gain insights and drive business growth.
- Provide constructive feedback and coaching to colleagues to improve performance and development.
Requirements
- Proven experience as a store manager in a retail environment, with a track record of delivering commercial growth and customer satisfaction.
- Strong leadership and team development skills, with the ability to motivate and inspire colleagues.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Ability to work in a fast-paced environment, with a focus on delivering results and meeting targets.
About Card Factory
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We are committed to delivering exceptional customer experiences and driving commercial growth through our stores.
Benefits
- 25% colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support, Financial Education Tools, and Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers.
- Discounted gym memberships and mobile phone contracts.
- Discounts across 100's of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
- Enhanced Family leave.
