Customer Service Advisor for Vehicle Maintenance
2 weeks ago
Salary: £25,000 - £27,000 basic (OTE £30,000 - £35,000)
Location: Solihull
Richard Abson Group is collaborating with a prestigious automotive dealership in Solihull to recruit a skilled Service Advisor / Service Receptionist.
This dealership is recognized for its excellence and has a strong reputation in the industry, representing multiple vehicle brands. They provide opportunities for career advancement, comprehensive support, and exceptional training.
Opportunity:
This is a remarkable chance to join a highly successful automotive brand, backed by an employer committed to investing in your ongoing training and development as the industry transitions to hybrid and electric vehicles, ensuring relevance and leadership in the market.
Role Responsibilities:
As a Service Advisor / Service Receptionist, your duties will include:
- Assisting customers with inquiries and providing technical information.
- Offering updates on vehicle progress.
- Promoting Service Plans and additional services.
Candidate Requirements:
To be considered for the position, candidates should possess:
- A minimum of 1 year of experience in a similar role within the main dealer network.
- A genuine enthusiasm for customer service and sales.
- Familiarity with Kerridge and 1Link is preferred.
Compensation and Work Schedule:
The dealership offers a competitive base salary of up to £26,000, with additional uncapped bonuses for hours sold, upselling, and service plan sales, allowing earnings between £32,000 - £35,000.
Working hours are Monday to Friday, 8am-5:30pm, with one in three Saturday mornings required.
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