Lead IT Systems Engineer
3 weeks ago
Position: Senior IT Engineer
Location: Hybrid Working
Adria Solutions is seeking a highly skilled Senior IT Engineer to oversee our IT operations, with a strong emphasis on enhancing internal processes and collaboration tools.
This pivotal role is crucial for the upkeep and advancement of our IT framework, which serves both local and global teams, including remote personnel.
Our organization operates within a cloud-centric ecosystem utilizing tools such as Google Workspace, Zoom, Cisco, Palo Alto, Okta, and Jamf, primarily supporting Mac users while transitioning from a Windows environment.
This is a remarkable opportunity for an experienced IT professional to make a significant impact, as you will be at the helm of the IT department.
Key Responsibilities:
- Oversee internal IT operations, networking, and cloud-based services
- Develop and maintain comprehensive systems architecture documentation
- Ensure the security of data, networks, and backup solutions
- Lead the upgrade of hardware and software systems
- Strategically troubleshoot and resolve system-related issues
- Evaluate new technologies and perform cost/benefit assessments
- Manage IT budgeting and the Helpdesk System
Requirements:
- Proven experience in senior IT positions, particularly in network administration and troubleshooting
- Expertise in managing Cisco network environments
- Familiarity with the Apple ecosystem, including macOS and iOS device management via Jamf
- Experience with Google Workspace, Okta, Atlassian products, Zoom, and other cloud IT solutions
- Proficient in cloud-based IT service management, especially AWS infrastructure
- Strong knowledge of VPN, DNS, DHCP, LANs/VLANs, and firewall management (preferably Palo Alto)
- Skilled in managing IT ticketing systems and maintaining records
Desirable Qualifications:
- Apple certifications (e.g., ACSP), Jamf training, or equivalent
- Okta Essentials training and certification
- CCNP and/or CCNA certification or similar
- Linux qualifications/certifications
- Understanding of ISO 27001 and other security standards
- ITIL V3 Foundation certification
- Experience in managing Zoom services
Benefits:
- 25 days of holiday, plus Bank Holidays (trialing unmetered leave in the upcoming year)
- Hybrid working model (office and remote)
- Technology setup (MacBook)
- Flexible working arrangements
- Supported Pension Scheme
- Life assurance at four times the salary
- Private Medical Insurance
We look forward to your application.
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