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Assistant Night Operations Manager

2 months ago


Egham, Surrey, United Kingdom Arora Hotels Limited Full time

About Arora Hotels Limited...

Arora Hotels Limited is a renowned hospitality company that prides itself on delivering exceptional experiences to its guests. Our commitment to excellence is reflected in our luxurious hotels, which offer unparalleled comfort and service. As a key member of our team, you will play a vital role in ensuring the smooth operation of our hotel's overnight activities.

Key Responsibilities...

  • Customer Service Delivery: Provide exceptional levels of customer service, ensuring that our guests receive the highest standards of care and attention.
  • Security and Safety: Ensure the security and safety of the hotel throughout the night, conducting regular checks and responding promptly to any incidents or accidents.
  • Health and Safety Checks: Conduct regular health and safety checks to maintain a safe and healthy environment for our guests and team members.
  • Incident Management: Manage and respond to any incidents or accidents involving guests or team members, providing support and guidance as needed.
  • Operational Support: Provide operational support to all departments as needed, ensuring seamless communication and collaboration across the team.

Requirements and Qualifications...

  • Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills, with the ability to build strong relationships with guests and team members.
  • Attention to Detail: Demonstrate exceptional attention to detail, with a drive to maintain high standards in all aspects of your work.
  • Leadership and Motivation: Display strong leadership and motivational abilities, with the capacity to inspire and guide your team to achieve exceptional results.

Join Our Team...

As a Night Operations Manager at Arora Hotels Limited, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. If you are a motivated and experienced professional with a passion for delivering exceptional service, we encourage you to apply for this exciting role.