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Director of Cyber Security Operations
1 month ago
LG Technology Ltd is a world leader in converged broadband, video, and mobile communications, and an active investor in cutting-edge infrastructure, content, and technology ventures.
Job PurposeWe're seeking a highly experienced Director to drive the future of our Managed Detection and Response capability. As a key member of our Security Operations team, you will be responsible for developing and executing the strategy and vision for Managed Detection and Response, and leading the Proactive Analysis and Cyber Incident Management and Response functions.
Key Accountabilities- Lead day-to-day operations of Proactive Analysis, Security Tooling, and CERT teams, including oversight and direction of complex cyber security incidents and investigations.
- Establish and maintain partnerships across Liberty Global, retained markets, joint ventures, external vendors, and partners.
- Manage the implementation of the strategic planning in-line with the overall company strategy and Security Roadmap to provide future-proofed service delivery.
- Drive a multi-year strategy for continuous process and technology improvement.
- Provide leadership and guidance in assisting IT and security personnel in the collection and review of artifacts relating to investigations.
- Responsible for using a data-driven approach to ensure efficient and effective operations through metrics and dashboarding.
- Collaborate with retained markets, joint ventures, third parties, business process owners, and other partners to ensure consistency and effectiveness of Security Operations activities.
- Proactively identify security monitoring and process gaps and work with colleagues to expand visibility in identified areas.
- Work with Security engineering and Security architecture teams to seek new and innovative approaches to prevent and identify cyber threats using endpoint, network, and cloud security solutions and emerging security technologies.
- Implement metrics to directly support executive-level briefings (daily, weekly, monthly), measuring operational performance, and supervising incident trends across Liberty Global.
- Mentor and foster the growth of a team that includes security practitioners at all career levels.
- Ensure that all documents, workflows, and processes remain accurate and up-to-date.
- Supervise the planning and directing of all activities across the teams in-line with the budget.
- Lead all people management facets, including recruiting, hiring, performance management, etc.
- Effective management of 3rd Party Managed Service providers supporting Security Operations.
- Provide input on customer needs, competitive benchmarks, and market trends to advise product development and marketing strategies.
- Collaborate with Technology and AI teams to build proof of concepts for CX improving functionality, and to ensure that CX is always accounted for in AI and Innovation-driven concepts. Take over and transition proven concepts into demand scoping towards our platform vendors for modernization of solutions and driving their implementation.
- Extensive cyber security experience coupled with good experience in incident response or penetration testing with shown experience handling cyber threats from external and internal sources.
- Experience in a Managed Security Operations Centre or similar incident command organisation or reporting structure and in security solution design and security architecture experience; working as a security architect with business partners.
- Detailed understanding of the MITRE ATT&CK and D3fend Framework and the Cyber Kill Chain.
- Detailed understanding of using Cyber Threat Intelligence in support of a Managed Security Service organisation.
- An understanding of attacks impacting a cloud-native environment (OCI, GCP, AWS, and Azure).
- Ability to lead people to think critically by guiding them without doing the work for them.
- Possess a demonstrated ability to speak with people with varying knowledge of Cyber Security concepts.
- Outstanding written and verbal communication skills and ability to clearly articulate to senior management.
- Capability to look at a process to find opportunities for cycle-time reduction and automation opportunities.
- Good interpersonal skills and ability to see things through the 'customer's' eyes.
- Experience with network flow data/tools and analysing high volumes of logs and related sources to support incident investigations.
- Ability to describe cyber risk from an operating perspective to provide consulting guidance and build relationships.
- Ability to delegate work to team members and provide clear and effective guidance on implementation of processes.
- Demonstrated understanding of Cyber Threat Intelligence Concepts, Indicators of Compromise (IoCs), Tactics, Techniques, Procedures (TTP), and life cycle of network threats, attacks, and methods of exploitation.
- Advanced understanding of TCP/IP, common networking ports and protocols, traffic flow, system administration, OSI model, defence-in-depth, and common security elements.
- Understanding the best practices, control frameworks, and applicable legal and regulatory requirements data privacy and breach notification laws, ISO 27001, NIST CSF and SP 800-53, CIS, CSA CCM, PCI DSS, etc.
- Demonstrable strong leadership skills, including the ability to develop, mentor, and coach others.
- Experience in working in large or federated enterprises, preferably in the Telecoms industry and operating as a Managed Services Provider.
- Bachelor's degree in information systems or a related discipline, or equivalent experience.
- Competitive salary + Eligibility for our Bonus Plan.
- 25 days annual leave with the option to purchase 5 more.
- 24 hours of Volunteering Time Off.
- Free access to LinkedIn Learning to continue to develop and grow your career with us.
- Free premium subscription to Calm – a renowned well-being & meditation app.
- Company Laptop, Mobile, and Phone Subscription.
- Company Pension Contributions.
- Access to personal medical and dental insurance (UK) / Subsidies on Health Insurance (NL).
- Access to discounts on superfast fibre broadband subscriptions.
