Evening Service Attendant
4 weeks ago
Novotel London West is a prominent member of Accor, a leading global hospitality organization. Renowned for its extensive conference and accommodation facilities, the hotel caters to the international business sector, offering space for up to 3000 attendees across 33 meeting rooms. It serves both business and leisure visitors in one of our 630 well-appointed rooms.
Role OverviewWe are thrilled to announce an opportunity for an Evening Service Attendant to become part of our dedicated team. We seek an individual with experience in this domain who thrives in a collaborative environment, enjoys engaging with clients, and possesses a genuine enthusiasm, creativity, and passion for their work.
The responsibilities of this role include:
- Greeting guests warmly and providing menu/drink recommendations as needed.
- Delivering exceptional customer service that anticipates the unique needs of each guest.
- Taking food and beverage orders from patrons.
- Preparing and arranging tables for incoming guests.
- Ensuring the dining area is clean and orderly after guests depart.
- Complying with food hygiene and safety regulations.
Experience and Skills
- Strong team player.
- Excellent communication, presentation, and interpersonal abilities.
- Demonstrated commercial awareness from previous positions.
- Proficient in English, both spoken and written.
As a member of our team, you will enjoy:
- Complimentary overnight stays at our UK hotels and a 50% discount at any Accor restaurant (terms and conditions apply).
- Reduced hotel rates globally across Accor properties.
- Opportunities for continuous learning and development through our Accor Academy.
- Support for your well-being in both professional and personal aspects.
- The chance to expand your experience across 5000 hotels in over 100 countries.
- Active participation in initiatives aimed at fostering a more inclusive and sustainable world.
- Numerous additional benefits and perks designed to help you grow and express your individuality.
Our Commitment to Diversity & Inclusion
We are an inclusive organization, dedicated to attracting, recruiting, and promoting diverse talent.
Why Choose Accor?
We are more than just a global leader; we welcome you as you are and help you find a role and brand that aligns with your personality. We are committed to your growth and learning every day, ensuring that your work is meaningful and fulfilling. Join us in shaping the future of hospitality.
Personal Data Processing Information
When you submit an application, we process some of your personal data to evaluate and manage your application. We may also process data provided by third parties, such as former employers or personality assessment providers. Please be assured that your responses to any assessments will not result in automated decisions.
As data controllers, we comply with all relevant legislation regarding personal data protection.
For more information on how we process candidates' personal data and your rights regarding access, opposition, rectification, and deletion, please refer to our Employee Privacy Policy.
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