Conference and Events Sales Representative

3 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Valor Hospitality Europe Full time
Unlock Your Potential as a Conference and Events Sales Agent

We are seeking a highly motivated and detail-oriented Conference and Events Sales Agent to join our team at Valor Hospitality Europe. As a key member of our sales team, you will play a crucial role in converting inquiries into bookings, ensuring the accuracy of business records, and driving financial performance through strategic pricing and selling.

Key Responsibilities:
  • Maximize Enquiry Conversion: Utilize excellent call handling techniques, thorough product knowledge, and superior customer service to turn inquiries into bookings.
  • Strategic Pricing: Implement pricing and selling strategies across market segments to achieve financial targets and outperform competitors.
  • Competitive Analysis: Keep competitor information up to date and conduct hotel visits as needed to stay ahead in the market.
  • Customer Engagement: Conduct appointments and showrounds to showcase the hotel's offerings.
  • Superior Service Delivery: Consistently deliver outstanding customer service through the Customer Service Programme, Venue Verdict, and BDRC.
  • Team Environment: Foster a positive team environment that promotes high morale and commitment.
Qualifications and Skills:
  • Strong Communication and Customer Service Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Detail-Oriented: Ability to follow processes and procedures accurately.
  • Revenue Management and Pricing Strategies: Knowledge of revenue management and pricing strategies to drive financial performance.
  • Market Analysis and Competitor Information: Ability to analyze market data and competitor information to stay ahead in the market.
  • Hotel or Hospitality Industry Experience: Preferred experience in the hotel or hospitality industry.
  • Commitment to Customer Service and Team Environment: Commitment to delivering superior customer service and fostering a positive team environment.
What We Offer:
  • Competitive Rates of Pay: Competitive rates of pay and benefits package.
  • Exclusive Discounts: Exclusive discounts for you, your friends, and family at our UK hotels.
  • Wellness and Health Benefits: Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing.
  • Apprenticeship and Development Opportunities: Fully funded apprenticeship programmes and internal development programmes to support your career growth.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. Join us in our mission to deliver exceptional customer service and drive revenue growth in the hospitality industry.



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