Job Title: Account Strategist

Company: Investigo Limited

Job Type: Full-time

Location: Hybrid (minimum 2 days in the office)

About the Role:

We are seeking an experienced Account Strategist to join our team. As an Account Strategist, you will be responsible for managing customer relationships, coordinating logistics, and analyzing data to drive business growth.

Key Responsibilities:

• Customer Relationship Management:
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
  • Communicate with customers via regular review calls to discuss their requirements and provide updates on order status.
• Logistics and Supply Chain Management:
  • Coordinate with warehouses in Rotterdam, Morocco, and the UK to ensure timely and efficient order fulfillment.
  • Manage allocation tracking and demand management to reduce line stoppage risks.
• Order Management and Administration:
  • Process orders and facilitate shipping, ensuring accurate tracking and timely delivery.
  • Analyze shipping liabilities and provide reports to the business on demand change.
• Demand Planning and Analysis:
  • Process customer forecast releases and review forecast accuracy to identify potential supply issues.
  • Provide reports to the business on demand change and proactively mitigate risks.

Requirements:

• Advanced Excel skills and experience in supply chain, planning, logistics, or order processing.
• SAP knowledge is essential.

What We Offer:

As an Account Strategist at Investigo Limited, you will have the opportunity to work with a dynamic team, develop your skills, and contribute to the growth of our business.