Care and Repair Edinburgh is seeking a skilled Handyperson/Keysafe Fitter to join our team. As a Handyperson/Keysafe Fitter, you will be responsible for providing a range of practical services to help older people and those living with disabilities in Edinburgh to repair, improve or adapt their homes.

• Carry out practical tasks within clients' homes, such as Keysafe installation/repairs, completing minor repairs, installing safety equipment, helping with furniture assembly, silicone removal/replacement, and fitting of toilet seats.
• Ensure the safe operation and storage of equipment and tools at all times.
• Operate safe working practices with due regard to Health and Safety Regulations, COSHH, Control of Infection, Waste Disposal, etc.
• Ensure that all Keysafe fittings are completed to required standards and timescales and that clients are provided with clear instructions on how to use them.
• Ensure that high levels of customer satisfaction are maintained.
• Assist other trades within Care and Repair Edinburgh.
• Liaise with the Operations Manager to ensure the appropriate maintenance and vehicle checks are undertaken on the company vehicle.
• Maintain work records, record materials used, time taken, and record same on Charity Log (Care and Repair Edinburgh's database) for invoicing purposes.
• Inform the administrators of any follow-up action that may be required and keep accurate records of appointments.
• Act as an ambassador for Care and Repair Edinburgh when dealing with members of the public, suppliers, customers, etc.
• Maintain professional and technical knowledge by attending appropriate training courses and workshops.
• Reporting of any data protection, safeguarding, or complaints of any nature from clients or suppliers without delay.

• Effective listening, oral, and written communication skills.
• A high standard of customer care and an ability to work flexibly and to respond positively to service developments.
• Ability to work effectively under pressure and prioritize work in a busy environment.
• Good IT, organization, and planning skills.
• Sound knowledge and understanding of safety documentation.
• An understanding of GDPR and data protection requirements.
• An understanding of and commitment to equal opportunities.
• Ability to work independently and as part of a team.

• Knowledge of issues relating to safeguarding of vulnerable people.
• Experience of working alongside volunteers.

• To undertake any other reasonable duties as requested by your Line Manager.
• Commitment to supporting and working alongside Volunteers.
• This post requires the post holder to have a PVG Scheme membership/record.
• Commitment to the aims and vision of Care and Repair Edinburgh and an ability to demonstrate those values in your work.
• Commitment to tackling the stigma of isolation and loneliness.
• Flexibility, integrity, and an understanding of confidentiality.
• Patience.
• Must hold a full clean UK Driving License.