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Retail Store Manager Assistant

2 months ago

Birmingham, Birmingham, United Kingdom Hotel Chocolat Group plc Full time
Join Our Team as an Assistant Store Manager

Hotel Chocolat Group plc is seeking a talented and motivated Assistant Store Manager to join our team. As a key member of our retail team, you will be responsible for supporting the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals.

Key Responsibilities:
  • Support the Store Manager in driving store sales and profit plan, and take action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.
Requirements:
  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Natural leadership qualities to get the best of your high performing team both individually and as a whole.
  • A passion for chocolate, our brand and for giving the best service to our guests.
What We Offer:
  • Incentives based on performance
  • 50% unlimited staff discount to treat yourself and your friends and family
  • 70% discount off a stay in our Hotel in St Lucia
  • We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working
  • A chance to work in an exciting, innovative and expanding company

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service and driving sales, we would love to hear from you.