Customer Support Specialist
1 month ago
At Grain, a premier provider in the broadband sector, we are looking for dedicated individuals to join our team of Technical Support Advisors. In this role, you will be an integral part of a vibrant and supportive workplace.
Your Responsibilities:
- Provide exceptional front-line technical assistance to both residential and business clients.
- Troubleshoot and resolve user issues with a focus on empathy and efficiency, ensuring high levels of customer satisfaction.
- Utilize your expertise in various technical domains, including operating systems, networking, and broadband technologies, to effectively address challenges.
- Work flexible hours as part of a rotating schedule.
What We Offer:
- Competitive salary package.
- Pension contributions to secure your future.
- Life insurance for peace of mind.
Be a part of a company that is transforming broadband connectivity across the UK. Join us and contribute to the Grain mission.
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