Customer Support Specialist

1 month ago


Carlisle, Cumbria, United Kingdom Grain Full time
Join Our Team as a Technical Support Advisor

At Grain, a premier provider in the broadband sector, we are looking for dedicated individuals to join our team of Technical Support Advisors. In this role, you will be an integral part of a vibrant and supportive workplace.

Your Responsibilities:

  • Provide exceptional front-line technical assistance to both residential and business clients.
  • Troubleshoot and resolve user issues with a focus on empathy and efficiency, ensuring high levels of customer satisfaction.
  • Utilize your expertise in various technical domains, including operating systems, networking, and broadband technologies, to effectively address challenges.
  • Work flexible hours as part of a rotating schedule.

What We Offer:

  • Competitive salary package.
  • Pension contributions to secure your future.
  • Life insurance for peace of mind.

Be a part of a company that is transforming broadband connectivity across the UK. Join us and contribute to the Grain mission.



  • Carlisle, Cumbria, United Kingdom Hays Specialist Recruitment Limited Full time

    {"title":"IT Support Specialist","description":"IT Support SpecialistJoin a dynamic team of IT professionals at Hays Specialist Recruitment Limited, a leading provider of IT solutions. As an IT Support Specialist, you will be the primary point of contact for clients and colleagues, handling initial queries and collaborating with the team to resolve issues in...


  • Carlisle, Cumbria, United Kingdom Hays Specialist Recruitment Limited Full time

    {"title":"IT Support Specialist","description":"IT Support SpecialistJoin a dynamic team of IT professionals at Hays Specialist Recruitment Limited, a leading provider of IT solutions. As an IT Support Specialist, you will be the primary point of contact for clients and colleagues, handling initial queries and collaborating with the team to resolve issues in...

  • IT Support Specialist

    2 weeks ago


    Carlisle, Cumbria, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Hays Specialist Recruitment Limited. As an IT Support Specialist, you will be the primary point of contact for clients and colleagues, providing technical support and resolving issues in a timely manner.Key ResponsibilitiesProvide exceptional customer service to end-users,...

  • IT Support Specialist

    2 weeks ago


    Carlisle, Cumbria, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Hays Specialist Recruitment Limited. As an IT Support Specialist, you will be the primary point of contact for clients and colleagues, providing technical support and resolving issues in a timely manner.Key ResponsibilitiesProvide exceptional customer service to end-users,...


  • Carlisle, Cumbria, United Kingdom Hays Specialist Recruitment Limited Full time

    IT Support TechnicianOur client, a leading managed IT support company, is seeking an experienced IT Support Technician to join their dynamic team in Carlisle. As a key member of the team, you will be responsible for providing exceptional customer service to clients and colleagues, resolving IT queries, and collaborating with the team to ensure timely issue...


  • Carlisle, Cumbria, United Kingdom Hays Specialist Recruitment Limited Full time

    IT Support TechnicianOur client, a leading managed IT support company, is seeking an experienced IT Support Technician to join their dynamic team in Carlisle. As a key member of the team, you will be responsible for providing exceptional customer service to clients and colleagues, resolving IT queries, and collaborating with the team to ensure timely issue...


  • Carlisle, Cumbria, United Kingdom Creative Support Full time

    About the RoleWe are seeking a compassionate and dedicated Relief Waking Night Support Worker to join our team at Creative Support. As a Relief Support Worker, you will provide emotional and practical support to our service users, promoting independence, dignity, and overall wellbeing.Key ResponsibilitiesProvide personal care and support with daily tasks,...


  • Carlisle, Cumbria, United Kingdom Creative Support Full time

    About the RoleWe are seeking a compassionate and dedicated Relief Waking Night Support Worker to join our team at Creative Support. As a Relief Support Worker, you will provide emotional and practical support to our service users, promoting independence, dignity, and overall wellbeing.Key ResponsibilitiesProvide personal care and support with daily tasks,...


  • Carlisle, Cumbria, United Kingdom Victim Support Full time

    About the RoleThe Triage and Early Interventions Officer (TEIO) plays a vital role in providing support to victims of crime in Cumbria. As a TEIO, you will be the first point of contact for individuals affected by crime, offering a listening ear and guidance on the next steps.Key ResponsibilitiesAnswer incoming calls and manage a caseload of victims,...


  • Carlisle, Cumbria, United Kingdom Victim Support Full time

    About the RoleThe Triage and Early Interventions Officer (TEIO) plays a vital role in providing support to victims of crime in Cumbria. As a TEIO, you will be the first point of contact for individuals affected by crime, offering a listening ear and guidance on the next steps.Key ResponsibilitiesAnswer incoming calls and manage a caseload of victims,...


  • Carlisle, Cumbria, United Kingdom Victim Support Full time

    About the RoleThe Triage and Early Interventions Officer (TEIO) is a critical position within our team at Victim Support. This role requires a compassionate and empathetic individual who can provide support and guidance to victims of crime.Key ResponsibilitiesAnswer incoming calls and manage a caseload of victims of crimeMake outgoing calls to assess needs...


  • Carlisle, Cumbria, United Kingdom Victim Support Full time

    About the RoleThe Triage and Early Interventions Officer (TEIO) is a critical position within our team at Victim Support. This role requires a compassionate and empathetic individual who can provide support and guidance to victims of crime.Key ResponsibilitiesAnswer incoming calls and manage a caseload of victims of crimeMake outgoing calls to assess needs...


  • Carlisle, Cumbria, United Kingdom Victim Support Full time

    About the RoleThe Triage and Early Interventions Officer (TEIO) is a critical position within our team at Victim Support. This role requires a compassionate and empathetic individual who can provide support and guidance to victims of crime.Key ResponsibilitiesAnswer incoming calls and manage a caseload of victims of crimeMake outgoing calls to assess needs...


  • Carlisle, Cumbria, United Kingdom Creative Support Full time

    Position Overview: We are seeking dedicated individuals to join our team of skilled support personnel who provide care to elderly individuals residing in a residential care facility and those living independently in Extra Care environments. Role Responsibilities: As a Relief Waking Night Support Worker, your primary duties will include offering emotional and...


  • Carlisle, Cumbria, United Kingdom Innovate Recruitment Ltd Full time

    Job Title: Customer Revenue SpecialistJoin Innovate Recruitment Ltd as a Customer Revenue Specialist and play a crucial role in supporting the customer income recovery processes for a fast-growing company involved in renewable energy and sustainable technology within the construction sector.Key Responsibilities:Perform customer account reconciliations to...


  • Carlisle, Cumbria, United Kingdom Innovate Recruitment Ltd Full time

    Job Title: Customer Revenue SpecialistJoin Innovate Recruitment Ltd as a Customer Revenue Specialist and play a crucial role in supporting the customer income recovery processes for a fast-growing company involved in renewable energy and sustainable technology within the construction sector.Key Responsibilities:Perform customer account reconciliations to...


  • Carlisle, Cumbria, United Kingdom IT Talent Solutions Ltd Full time

    IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our dynamic support team at IT Talent Solutions Ltd. As a key member of our team, you will play a vital role in ensuring our clients' hardware and software run smoothly, contributing directly to their success.Key Responsibilities:Proactive monitoring of IT systems to identify...


  • Carlisle, Cumbria, United Kingdom IT Talent Solutions Ltd Full time

    IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our dynamic support team at IT Talent Solutions Ltd. As a key member of our team, you will play a vital role in ensuring our clients' hardware and software run smoothly, contributing directly to their success.Key Responsibilities:Proactive monitoring of IT systems to identify...

  • IT Support Specialist

    2 weeks ago


    Carlisle, Cumbria, United Kingdom David Allen Full time

    About the RoleDavid Allen IT Solutions is seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in ensuring the efficient and effective operation of our clients' IT systems.Key ResponsibilitiesProvide exceptional customer service by responding promptly to IT-related...

  • IT Support Specialist

    2 weeks ago


    Carlisle, Cumbria, United Kingdom David Allen Full time

    About the RoleDavid Allen IT Solutions is seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in ensuring the efficient and effective operation of our clients' IT systems.Key ResponsibilitiesProvide exceptional customer service by responding promptly to IT-related...