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Care Quality Director
2 months ago
About Home Instead
Home Instead is a leading provider of specialized care services for older adults, founded on a commitment to delivering high-quality, person-centered care.
We are seeking a highly skilled and experienced professional to join our team as a Care Quality Lead, responsible for driving our high-quality care standards in the Leek & Moorlands region.
Key Responsibilities
- Conduct comprehensive client assessments to develop tailored care plans that meet individual needs and preferences.
- Perform quality assurance visits to clients and their families to ensure high standards of care are being met.
- Provide guidance, support, and supervision to our dedicated caregiving team to ensure they have the necessary skills and resources to deliver exceptional care.
- Ensure strict compliance with quality standards and regulatory requirements, maintaining the highest level of care excellence.
- Collaborate closely with healthcare professionals to optimize client well-being and outcomes.
- Travel to clients' homes to introduce new Care Professionals to their clients, ensuring a smooth transition and continuity of care.
- Assist the Care Manager in creating, updating, and auditing client care plans to ensure they are accurate, relevant, and effective.
- Utilize our care management software to audit daily care logs and medication records, ensuring accuracy and compliance.
Requirements
- A proven track record within the care sector, with experience in similar roles and responsibilities.
- Excellent communication and interpersonal skills, with the ability to inspire and lead a team with compassion and professionalism.
- A genuine passion for delivering high-quality, person-centered care, with a deep understanding of relevant regulations and standards.
- The ability to travel to clients' homes in the Stockport, Manchester Central & Tameside area, with a valid driver's license and access to a car.
- Business Class One insurance is required.
Benefits
- Mileage paid at 45p per mile.
- A monthly bonus scheme.
- A refer-a-friend scheme.
- We pay for your DBS.
- Access to training and development opportunities.
- A base salary of £24,000, plus on-call payments, mileage, and opportunity for bonus scheme.