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AI Services Technical Lead

2 months ago


London, Greater London, United Kingdom Oracle Full time
About the Role

We are seeking a seasoned Technical Leader to enhance a team of driven customer specialists and leverage Oracle's AI Services range to assist the broader sales team in guiding customers from identifying business issues to implementing solutions.

Key Responsibilities
  • Lead and cultivate a team of technical experts through recruitment, hiring, and training.
  • Collaborate with sales leaders to provide their teams with in-depth technical knowledge and support in closing deals.
  • Develop specialized technical proficiency within the team across AI domains for Oracle AI Services.
  • Establish a close relationship with the engineering team to ensure the team stays updated on forthcoming features and services.
  • Recognize market challenges and make this insight accessible to product engineering teams.
  • Test new technical features with customers.
  • Ensure adherence to internal processes and maintain the team's work quality.
  • Strive to position specialists as thought leaders in their respective areas of focus.
Team Expectations
  • Identify business needs alongside customers to streamline solutions.
  • Create prototypes and pilots tailored to customer requirements.
  • Offer expertise to internal and external teams to drive customer success.
  • Trial the latest features with customers.
  • Document patterns, architectures, and workshops in a standardized format for global reuse.
  • Produce compelling written content for various purposes.
  • Research and assess upcoming cloud initiatives for continual enhancement.
  • Engage with all customer roles to provide recommendations and guidance.
  • Deliver impactful presentations and demos, advising clients on AI best practices.
Requirements
  • Proven ability to build and lead high-performing teams.
  • Analyze data, recognize project and market patterns to make informed decisions.
  • Extensive background in application modernization, architecture, and implementation.
  • Strong grasp and practical experience in delivering AI-enhanced applications swiftly.
  • Knowledge of various architectural approaches in conversational AI, image recognition, and more.
  • Current understanding of the IT market and pre-trained AI trends.
  • Hands-on familiarity with Python, SQL, Oracle Cloud Infrastructure Gen2.
  • Familiarity with Oracle Applications portfolio and offerings from other cloud providers.
  • Certifications in cloud architecture, application development, or AI-related fields.
  • Outstanding verbal and written communication skills, including persuasive techniques.
  • Ability to present to C-level executives and persuade through communication.
  • Computer Science or equivalent degree required.
  • Willingness to travel as necessary.