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Compliance Coordinator

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Customcare Full time

About Customcare

We're a leading provider of care services, dedicated to transforming the industry through innovative approaches and a commitment to excellence. Our mission is to deliver high-quality care that makes a real difference in people's lives.

Job Summary

We're seeking a highly organized and detail-oriented Compliance Administrator to join our team. As a Compliance Administrator, you will play a critical role in ensuring the smooth operation of our compliance processes, supporting our care workers and service users.

Key Responsibilities

  • Support the compliance process for care workers, ensuring all tracking and administration is processed efficiently and in accordance with procedures.
  • Collaborate with the team to identify and implement alternative solutions to problems, ensuring the right candidates are able to commence employment without compromising safety and security.
  • Maintain accurate reports and trackers, utilizing Excel experience to optimize efficiency.
  • Develop an intuitive and proactive approach to work, prioritizing tasks and adapting to new systems as required.
  • Provide a professional and positive service to all new starters, ensuring a seamless onboarding experience.

Requirements

  • Meet Service Level Agreements (SLAs) and weekly targets.
  • Possess exceptional communication skills, with the ability to maintain a high level of professionalism.
  • Ability to learn new systems and adapt to changing priorities.
  • Strong attention to detail and ability to reprioritize workload efficiently.

Why Choose Customcare?

We offer a dynamic and supportive work environment, with opportunities for career growth and development. As a leading care provider, we're committed to making a positive impact in the lives of our service users and employees alike.