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Technical Support Engineer

2 months ago

Sheffield, Sheffield, United Kingdom Zest Business Group Full time

Zest Business Group is collaborating with a prominent player in the optical sector to find a Technical Support Engineer to join their growing team.

Renowned for their innovative and effective solutions, our client has established a strong reputation for delivering a comprehensive array of services and building enduring partnerships with numerous leading eye care providers across the UK.

Technical Support Engineer (Optical / Ophthalmic) - Responsibilities

  • Key role in delivering technical assistance to partners throughout the Midlands and Northern regions of England
  • Conduct on-site installations, routine maintenance, software and hardware upgrades, and repairs
  • Provide training and guidance to clients on the technical operation and upkeep of equipment
  • Oversee and manage field inventory, tools, testing equipment, technical documentation, and other assigned resources
  • Engage in a variety of individual and collaborative projects

Technical Support Engineer (Optical / Ophthalmic) - Qualifications

  • Prior experience as a Technical Support Professional in the Optical or Healthcare sectors
  • Ability to demonstrate practical technical, problem-solving, and analytical capabilities
  • Strong interpersonal and communication skills necessary for customer interactions

Technical Support Engineer (Optical / Ophthalmic) - Compensation

  • Competitive base salary up to £45,000