Priory Wareham is seeking a skilled Maître d' to lead our front-of-house service team. As a pivotal member of our restaurant team, you will be responsible for delivering exceptional customer service, managing reservations, and ensuring seamless service standards. Key responsibilities include:

* Managing reservations, including making, adjusting, and cancelling customer bookings
* Leading a team of waitstaff to provide efficient and excellent service throughout a given seating
* Greeting customers and guiding them to their tables
* Responding to customer inquiries regarding food, drinks, and specials
* Resolving customer complaints or disputes

Requirements:

* At least five years of experience in a high-end, fast-paced restaurant environment
* Proven organisational skills and ability to adapt to changing circumstances
* Excellent communication and customer service skills, including the ability to deliver unwelcome news to customers tactfully

If you have a passion for delivering exceptional customer service and leading a team, we encourage you to apply for this exciting opportunity.