Quality Management Systems Leader

2 weeks ago


Welwyn Garden City, Hertfordshire, United Kingdom Ocado Group Full time

About the Role

The Quality Management Systems Leader will champion the Quality Mission across Ocado Technology to deliver an aligned strategy to Assure Outcomes. The scope of ISO 9001 provides the framework for driving Risk Management & Continuous Improvement, but the incumbent will be expected to drive change to new ways of working for the application of the QMS for Compliance, Design, Operations and Services.

Key Responsibilities

  • Develop and promote a proactive quality assurance framework across the company.
  • Establish value-driven QMS improvements - critical to the quality culture requirements.
  • Establish product design & engineering quality dependencies for QMS integration.
  • Lead business internal audit process, governance & reporting.
  • Identify project quality assurance to drive quality improvements.
  • Problem-solving / failure mode analysis with supply chain quality to identify design process failures & mitigation.

About You

  • Engineering degree.
  • Proven experience in quality systems management.
  • Certification of quality control is a strong advantage (ISO 9000 etc.).
  • In-depth understanding of quality control procedures and relevant legal standards.
  • Excellent organisational and leadership skills.
  • Conscientious and responsible.
  • Outstanding communication skills.
  • Excellent analytical and problem-solving abilities.
  • Quality tools.
  • New product introduction / product lifecycle management process experience.

About Ocado Group

Ocado Group is a leading technology company that is transforming the way people shop for groceries. We are developing our own groundbreaking technology, opening multiple sites at an accelerating rate, and engaging in exciting new business partnerships around the world.

As a Quality Management Systems Leader, you will play a critical role in ensuring that our quality management systems are aligned with our business objectives and that we are delivering high-quality products and services to our customers.



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