Housekeeping Team Member

2 months ago

London, Greater London, United Kingdom Holmes Hotel London Full time

About the Role:

Holmes Hotel London is seeking a highly motivated and detail-oriented individual to join our Housekeeping team as a Room Attendant. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and service in our guest rooms.

Key Responsibilities:

  • Clean and maintain guest rooms to a high standard, ensuring attention to detail and a focus on customer satisfaction.
  • Work collaboratively with other team members to achieve departmental productivity and service targets.
  • Provide exceptional customer service, responding to guest needs and requests in a courteous and professional manner.
  • Participate in ongoing training and development to enhance skills and knowledge in housekeeping and customer service.

What We Offer:

  • A competitive hourly rate, with opportunities for incentives and bonuses.
  • A comprehensive benefits package, including heavily discounted hotel room rates, 50% F&B discount, and access to our Employee Assistance Programme.
  • Opportunities for career development and advancement within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

Requirements:

  • Previous experience in housekeeping or a related field.
  • Excellent attention to detail and a focus on customer satisfaction.
  • Ability to work effectively in a fast-paced environment, with a strong sense of teamwork and collaboration.
  • Excellent communication and interpersonal skills.

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