Senior Network Support Specialist
2 months ago
We are seeking a skilled and experienced Network Support Engineer to join our team in Peterborough. As a 3rd Line Network Support Engineer, you will be responsible for providing expert-level support for enterprise-level networks, utilizing your Cisco CCNP Level and above certifications.
Key Responsibilities:
- Provide 3rd line network support with a focus on Cisco CCNP Level and above expertise.
- Work independently on enterprise-level networks, showcasing in-depth knowledge and problem-solving skills.
- Collaborate effectively with team members and stakeholders.
- Operate on a 24x7 shift pattern, including 12-hour shifts (7am-7pm and 7pm-7am) with 14 shifts over a 5-week period.
- Be stationed on a customer site, ensuring prompt and efficient resolution of network-related issues.
Requirements:
- Cisco CCNP Level and above certification.
- Proven experience in Enterprise Network Engineering.
- Strong proficiency in working with Cisco networking equipment.
- Ability to work autonomously and make critical decisions under pressure.
What We Offer:
- Competitive base salary of £47,500 per annum (with flexibility based on experience).
- £790 p/m shift allowance.
- 10% bonus based on company and personal performance.
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