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Maintenance Operations Manager

3 months ago


York, York City, United Kingdom Adecco Full time
Position Overview

Adecco's dedicated Property Services Division is excited to collaborate with a leading housing organization to recruit a permanent Maintenance Operations Manager for their Asset Management team.

This organization is a prominent provider of housing and care services, managing a substantial portfolio of homes across various regions. They are committed to fostering social change and have a rich history of over a century in the sector.

Key Responsibilities

  • Oversee the execution of responsive maintenance and vacant property services, ensuring high levels of customer satisfaction.
  • Deliver a superior quality of service that addresses the needs of tenants, leaseholders, and other stakeholders.
  • Implement a systematic approach to performance evaluation and enhancement, while effectively managing budgets and team dynamics to optimize resource utilization.
  • Conduct performance assessments of the internal maintenance team to guarantee cost-effectiveness and operational efficiency.

Essential Qualifications

  • Recognized qualification at degree or diploma level in a construction-related field or relevant experience in Housing Maintenance Service Delivery.
  • Proven ability to lead and mentor a diverse team.
  • Solid understanding of Health and Safety regulations and compliance standards.
  • Familiarity with CDM project management principles.
  • Experience in sourcing services through established frameworks and direct contracts.
  • Proficient in managing Key Performance Indicators (KPIs) and budgets effectively.
  • Experience in guiding teams through transitional processes.
  • Strong skills in resident engagement and participation.

Highly Desirable Attributes

  • Knowledge of the social housing sector, including regulatory frameworks and consumer standards.
  • Experience in implementing energy efficiency initiatives within residential properties.
  • Experience in the role of CDMC.
  • Familiarity with relevant technologies and software systems.

Compensation & Benefits

  • Competitive salary package.
  • Comprehensive defined contribution pension scheme with employer contributions.
  • Generous holiday allowance, including bank holidays.
  • Discount programs with numerous retailers.
  • Enhanced parental leave policies.
  • Health care cash plan.
  • Employee loans and savings options.
  • Cycle to work initiatives.
  • Access to an Employee Assistance Program for confidential support.
  • Travel loan options.
  • Eye care vouchers.
  • Complimentary onsite parking.
  • Extensive training and development opportunities.

For further details about this exciting opportunity, please reach out for a conversation.