**Global Banking Operations Director**

2 months ago


London, Greater London, United Kingdom Initiate International Full time

About Initiate International

Initiate International is a pioneering company in the digital payments realm, powering leading brands like Amazon, Netflix, Google, and Sony. With a vast network spanning 65 countries and processing over $9 billion annually, we're not just shaping the future of payments – we're setting the stage for the next wave of innovation. Based in London and San Francisco, we champion diversity and thrive in a vibrant, global, equal-opportunity environment.

About the Role

As the **Global Banking Operations Director**, you'll be at the forefront of establishing and managing our global banking operations. This role is perfect for someone who thrives in a fast-paced environment and is eager to make a significant impact through strategic management and innovative solutions.

Key Responsibilities

  • Strategic Leadership: Collaborate with the Head of Banking to build a cutting-edge Global Banking Operations team, focusing on systems, procedures, controls, and governance.
  • Cross-Functional Collaboration: Partner with Legal, Compliance, Commercial, Product, and Finance teams to seamlessly implement processes and launch new products.
  • Relationship Management: Cultivate and maintain strong banking relationships while exploring and structuring banking and FX infrastructure in new markets.
  • Project Optimization: Lead global banking projects to optimize bank account structures and develop long-term strategies that drive efficiency and growth.
  • Operational Excellence: Act as the go-to expert for resolving operational issues across the banking network, ensuring smooth and efficient operations.
  • Policy Development: Create and implement robust policies and reporting systems to maintain high standards and regulatory compliance.
  • Onboarding and Compliance: Oversee new FX and banking partner onboarding, including KYC/AML processes, account opening, and system setups.
  • Negotiation and Management: Work with Legal to negotiate and arrange ISDA agreements, manage annual KYC renewals, and maintain banking and FX trading mandates.
  • Data Management: Oversee banking and FX data across treasury systems, ensuring accurate and timely management of information.

Key Skills and Competencies

  • Technical Proficiency: Expertise in MS Office Suite (Excel, PowerPoint) and Treasury Management System (Kyriba).
  • Communication Excellence: Exceptional skills in communicating and presenting complex information clearly to internal and external stakeholders.
  • Organizational Mastery: Strong attention to detail with the ability to manage multiple priorities and thrive in a fast-paced environment.
  • Analytical Acumen: Analytical mindset with a proactive approach to identifying issues, proposing solutions, and implementing improvements.

Qualifications and Experience

  • Educational Background: Bachelor's Degree.
  • Experience: 5+ years in financial institutions or fintech, with hands-on experience in onboarding processes, KYC, financial crime, risk frameworks, and partnerships with global/regional banks and FX providers.
  • Process Improvement: Proven track record in process improvement through change management and automation, and experience with multiple legal entities and counterparties.
  • Leadership: Previous people management experience is a plus.

Personal Attributes

  • Relationship Builder: Strong ability to build and nurture relationships at all levels.
  • Collaborative Leader: Works well in a team to achieve organizational goals and lead change.
  • Commitment to Excellence: A dedication to high standards and continuous improvement.

Working Conditions

  • Environment: Hybrid working model.
  • Hours: Full-time, standard business hours.


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