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Customer and Trading Manager
2 months ago
We are seeking a highly skilled and motivated Customer and Trading Manager to join our team at Sainsbury's. As a key member of our store management team, you will be responsible for ensuring the smooth operation of our convenience stores, providing exceptional customer service, and leading a team of colleagues to achieve sales and customer satisfaction targets.
Key Responsibilities- Manage the day-to-day operations of the store, including staff management, customer service, and sales performance.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Lead and motivate a team of colleagues to achieve sales and customer satisfaction targets.
- Monitor and control store expenses, including stock management and inventory control.
- Collaborate with other store managers and the central team to achieve business objectives.
We offer a competitive salary and benefits package, including:
- Condensed working hours, allowing you to work your full-time hours over four days.
- A 10% discount on shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays.
- Free food and hot drinks provided for colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension matching and a Sainsbury's share scheme.
- Wellbeing support, including emotional support, counselling, legal, and financial advice.
- Colleague networks and a Cycle to Work scheme.
To be successful in this role, you will need:
- Excellent leadership and communication skills.
- Experience in a retail management role, preferably in a convenience store environment.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
If you are a motivated and experienced retail professional looking for a new challenge, please click 'apply' to start your Sainsbury's journey.
