Customer Experience Technical Support Specialist
1 month ago
Future Technology Devices International Ltd. is seeking an experienced Customer Engineering Support Engineer to join our team.
Key Responsibilities:- Provide full technical support throughout the project cycle, including pre-sale, design-in, and mass production, for FTDI product line-ups.
- Deliver customer support in a timely and ethical manner via email or telephone.
- Develop product knowledge to assist the sales force and distributors' FAEs in their daily customer engagements.
- Communicate with the R&D team for application and project support updates.
- Process field returns and work with QA and R&D to identify failure mechanisms to improve product design.
- Write and debug application software to test the function of hardware as necessary.
- Attend exhibitions in the UK/US and abroad to meet customers face-to-face, if required.
- Ability to understand digital (mainly) and analogue design schematics.
- Must be fluent in written and spoken English.
- At least two years of customer support experience.
This role is open to candidates eligible to work in the UK/US without any work permit restrictions. No agency applications please.
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Customer Experience Technical Support Specialist
2 months ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeJob SummaryFuture Technology Devices International Ltd. is seeking an experienced Technical Support Engineer to join our Customer Experience team. As a Technical Support Engineer, you will be responsible for providing technical support to customers, developing product knowledge, and communicating with our R&D team.Key ResponsibilitiesProvide technical...
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Customer Experience Technical Support Specialist
2 months ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeJob SummaryFuture Technology Devices International Ltd. is seeking an experienced Technical Support Engineer to join our Customer Experience team. As a Technical Support Engineer, you will be responsible for providing technical support to customers, developing product knowledge, and communicating with our R&D team.Key ResponsibilitiesProvide technical...
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Customer Experience Technical Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeJob Title: Customer Experience Technical Support EngineerFuture Technology Devices International Ltd. is seeking an experienced Customer Experience Technical Support Engineer to join our team.Job SummaryWe are looking for a skilled technical support engineer to provide exceptional customer experience and technical support to our customers. The successful...
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Customer Experience Technical Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeJob Title: Customer Experience Technical Support EngineerFuture Technology Devices International Ltd. is seeking an experienced Customer Experience Technical Support Engineer to join our team.Job SummaryWe are looking for a skilled technical support engineer to provide exceptional customer experience and technical support to our customers. The successful...
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Customer Experience Technical Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeJob Title: Customer Experience Technical Support EngineerWe are seeking an experienced Customer Experience Technical Support Engineer to join our team at Future Technology Devices International Ltd.About the RoleThis is a challenging and rewarding role that requires strong technical ability, excellent communication skills, and a strong track record of...
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Customer Experience Technical Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeJob Title: Customer Experience Technical Support EngineerWe are seeking an experienced Customer Experience Technical Support Engineer to join our team at Future Technology Devices International Ltd.About the RoleThis is a challenging and rewarding role that requires strong technical ability, excellent communication skills, and a strong track record of...
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Customer Experience Technical Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeJob Title: Customer Experience Technical Support EngineerFuture Technology Devices International Ltd. is seeking an experienced Customer Experience Technical Support Engineer to join our team.About the RoleWe are looking for a highly skilled and knowledgeable individual to provide technical support to our customers. The successful candidate will be...
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Customer Experience Technical Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeJob Title: Customer Experience Technical Support EngineerFuture Technology Devices International Ltd. is seeking an experienced Customer Experience Technical Support Engineer to join our team.About the RoleWe are looking for a highly skilled and knowledgeable individual to provide technical support to our customers. The successful candidate will be...
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Customer Experience Technical Support Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeJob Title: Customer Experience Technical Support EngineerFuture Technology Devices International Ltd. is seeking an experienced Customer Experience Technical Support Engineer to join our team.Job SummaryWe are looking for a highly skilled and knowledgeable individual to provide technical support to our customers. The successful candidate will be responsible...
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Customer Experience Technical Support Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeJob Title: Customer Experience Technical Support EngineerFuture Technology Devices International Ltd. is seeking an experienced Customer Experience Technical Support Engineer to join our team.Job SummaryWe are looking for a highly skilled and knowledgeable individual to provide technical support to our customers. The successful candidate will be responsible...
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Customer Experience Technical Support Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeFuture Technology Devices International Ltd. is seeking a skilled Customer Engineering Support Engineer to join our team. The successful candidate will be responsible for providing technical support to customers, developing product knowledge, and communicating with the R&D team.Key Responsibilities:Provide technical support to customers via email or...
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Customer Experience Technical Support Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeCustomer Engineering Support EngineerFuture Technology Devices International Ltd. is seeking an experienced Customer Engineering Support Engineer to join our team.Key Responsibilities:Provide full technical support throughout the project cycle, including pre-sale, design-in, and mass production, for FTDI product line-ups.Deliver customer support in a timely...
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Customer Experience Technical Support Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeCustomer Engineering Support EngineerFuture Technology Devices International Ltd. is seeking an experienced Customer Engineering Support Engineer to join our team.Key Responsibilities:Provide full technical support throughout the project cycle, including pre-sale, design-in, and mass production, for FTDI product line-ups.Deliver customer support in a timely...
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Customer Experience Technical Support Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Future Technology Devices International Ltd. Full timeCustomer Engineering Support EngineerFuture Technology Devices International Ltd. is seeking an experienced Customer Engineering Support Engineer to join our team.Key Responsibilities:Provide full technical support throughout the project cycle, including pre-sale, design-in, and mass production, for FTDI product line-ups.Deliver customer support in a timely...
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Technical Support Specialist
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Glasgow, Glasgow City, United Kingdom Peak Scientific, Inc. Full timeJob Title: Technical Support SpecialistWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our team at Peak Scientific, Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and loyalty to our brand.Key...
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Technical Support Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Peak Scientific, Inc. Full timeJob Title: Technical Support SpecialistWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our team at Peak Scientific, Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and loyalty to our brand.Key...
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Technical Sales Specialist
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Glasgow, Glasgow City, United Kingdom Rise Technical Recruitment Full timeTechnical Sales SpecialistThis role involves working closely with the sales team to support the bid process. As a Technical Sales Specialist, you will be responsible for liaising with customers on technical requirements, reviewing sales enquiries, and producing quotations. You will also be involved in controlling all contractual documentation throughout the...
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Technical Specialist
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Technical Service Specialist
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Glasgow, Glasgow City, United Kingdom Technical Resource Solutions Ltd Full timeJob OverviewTechnical Service SpecialistWe are seeking an experienced Technical Service Specialist to join our team at Technical Resource Solutions Ltd.Key Responsibilities:Provide exceptional technical support to our customersCollaborate with cross-functional teams to resolve complex technical issuesDevelop and maintain in-depth knowledge of OEM products...
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Technical Sales Support Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Rise Technical Recruitment Full timeJob Description:As a Sales Support Engineer with Rise Technical Recruitment, you will play a crucial role in supporting the sales team throughout the bid process. With a Mechanical bias and experience in technical sales, you will act as an internal and customer interface, liaising directly with customers on technical requirements and reviewing sales...