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Bar Team Leader

2 months ago

Ashford, Kent, United Kingdom Shepherd Neame Full time
About the Role

We are seeking a highly motivated and experienced Bar Team Leader to join our team at Shepherd Neame. As a Bar Team Leader, you will be responsible for leading and developing our team to deliver an excellent level of service to our customers.

Key Responsibilities
  • Support the management team in achieving business objectives
  • Undertake duty manager shifts and responsibilities
  • Lead and develop the bar team to deliver exceptional customer service
  • Ensure a high level of customer satisfaction through effective communication and problem-solving
  • Contribute to the development of new ideas and initiatives to improve customer experience and business performance
What We Offer
  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours
About Us

Shepherd Neame is Britain's oldest brewer, with a rich history spanning over 300 years. We are an independent family business, proud of our heritage and committed to delivering exceptional customer experiences in our pubs and hotels. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

We value diversity, equality, and inclusion, and strive to create an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.